Banking & Finance Customer Support Specialist (Graveyard Shift)

Staffwiz LLC; Philippines; On-site; PHP 167,000 - 279,000; Full time

Job summary

Staffwiz LLC is seeking a Customer Service Specialist in the Philippines to provide exceptional support to clients. You will address inquiries, resolve issues, and ensure satisfaction across calls, emails, and chats.

The role requires a college graduate with 6–12 months of experience, a background in Banking/Finance/Insurance, ASAP start, and willingness to work onsite on graveyard shifts.

Qualifications

• College graduate (4- or 5-year degree) completed.
• Background in Banking, Finance Services and Insurance Industry.
• At least 6–12 months minimum experience.
• Can start ASAP.
• Amenable to work onsite and graveyard shift.

Responsibilities

• Provide exceptional client support by addressing inquiries and resolving issues.
• Handle calls, emails, and chats.
• Maintain accurate customer records.
• Contribute to service process improvements.

Skills

Communication skills

Problem-solving

Customer service

Education

Bachelor's degree

Job description

Staffwiz LLC is seeking a Customer Service Specialist in the Philippines to provide exceptional support to clients. You will address inquiries, resolve issues, and ensure satisfaction across calls, emails, and chats.

The role requires a college graduate with 6–12 months of experience, a background in Banking/Finance/Insurance, ASAP start, and willingness to work onsite on graveyard shifts.