Back-Office Admin Processing Specialist

Zig Zag Offshoring; Philippines; Remoto; PHP 279.000 - 469.000; Tempo integral

Resumo da vaga

ZigZag is seeking an Administration Processing Officer in the Philippines to provide back-office support to Intake and Customer Service. The role focuses on high-volume processing with emphasis on accuracy and efficient administrative support.

You will follow SOPs across multiple systems, manage email communications, and maintain precise records while meeting deadlines and quality standards. Excellent written English and the ability to learn new platforms are essential.

Qualificações

• Experience in high-volume administration or processing.
• Excellent attention to detail and accuracy.
• Strong written English and communication skills.
• Ability to learn and work across multiple systems.

Responsabilidades

• High-volume back-office administration and processing
• Follow SOPs and complete multi-stage tasks accurately
• Manage email and internal communications — no phone support required
• Maintain accurate records and process information across multiple systems
• Work independently while meeting deadlines and quality standards

Conhecimentos

High-volume processing

Attention to detail

Written English

Independent work

SOPs adherence

Ferramentas

HubSpot

Zanda/Halaxy

Google Suite

Dialpad

Slack

Zoom

Descrição da vaga

ZigZag is seeking an Administration Processing Officer in the Philippines to provide back-office support to Intake and Customer Service. The role focuses on high-volume processing with emphasis on accuracy and efficient administrative support.

You will follow SOPs across multiple systems, manage email communications, and maintain precise records while meeting deadlines and quality standards. Excellent written English and the ability to learn new platforms are essential.