Admin Processing Officer | Remote | Day Shift (Healthcare)

Zig Zag Offshoring; Philippines; Remoto; PHP 279.000 - 469.000; Tempo integral

Resumo da vaga

ZigZag is seeking an Administration Processing Officer in the Philippines to provide back-office support to Intake and Customer Service. The role focuses on high-volume processing with emphasis on accuracy and efficient administrative support.

You will follow SOPs across multiple systems, manage email communications, and maintain precise records while meeting deadlines and quality standards. Excellent written English and the ability to learn new platforms are essential.

Qualificações

• Experience in high-volume administration or processing.
• Excellent attention to detail and accuracy.
• Strong written English and communication skills.
• Ability to learn and work across multiple systems.

Responsabilidades

• High-volume back-office administration and processing
• Follow SOPs and complete multi-stage tasks accurately
• Manage email and internal communications — no phone support required
• Maintain accurate records and process information across multiple systems
• Work independently while meeting deadlines and quality standards

Conhecimentos

High-volume processing

Attention to detail

Written English

Independent work

SOPs adherence

Ferramentas

HubSpot

Zanda/Halaxy

Google Suite

Dialpad

Slack

Zoom

Descrição da vaga

ZigZag is looking for an Administration Processing Officer to join our team!

About the Role

You will provide administrative and back-office support to the Intake and Customer Service teams. This is a high-volume processing role focused on accuracy, attention to detail, and efficient administrative support.

Key Responsibilities

• High-volume back-office administration and processing
• Follow SOPs and complete multi-stage tasks accurately
• Manage email and internal communications — no phone support required
• Maintain accurate records and process information across multiple systems
• Work independently while meeting deadlines and quality standards

Key Requirements

• Experience in high-volume administration or processing
• Excellent attention to detail and accuracy
• Strong written English and communication skills
• Confident using multiple systems and learning new platforms
• Ability to work independently and follow detailed SOPs

Nice to Have

• Healthcare industry experience
• NDIS knowledge
• Experience with HubSpot, Zanda/Halaxy, Google Suite, Dialpad, Slack, and Zoom

Work Schedule

• 6AM-3PM PH Time/ 8AM-5PM AU Time

ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.

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