B2B Shopify Operations & Logistics Specialist

BruntWork; Philippines; Remote; PHP 1,050,000 - 1,924,000; Part time

Benefits offered by this job

Permanent work from home

Job summary

BruntWork is seeking a B2B Shopify Operations & Logistics Specialist to drive retail partnerships, D2C support, and admin strategies. You will build advanced tracking workflows in Asana, manage POs and invoicing with QuickBooks, and leverage AI tools to boost efficiency.

Ideal candidates have hands-on QuickBooks experience, strong Excel skills, and a background in e-commerce logistics, freight coordination, and Shopify platform management. Remote, part-time, with immediate hiring.

Qualifications

• Experience with PO creation and invoicing in QuickBooks.
• Strong Excel skills for data tracking and reporting.
• Proven background in e-commerce logistics, freight coordination, and Shopify management.

Responsibilities

• Lead full lifecycle of B2B fulfillment, create warehouse orders, coordinate with delivery teams, and generate invoices.
• Provide high-touch email support for direct consumers, handling modifications, refunds, and inquiries.
• Build and optimize tracking systems in Asana to monitor orders, invoices, and payments; create customer service dashboards.
• Support influencer partnerships and promotional product fulfillment, contributing to growth initiatives.
• Handle essential administrative tasks ensuring smooth day-to-day operations.
• Maintain rapid PO processing within 1–2 hours during business hours.

Skills

Excel

Communication

Problem solving

Fast response

Attention to detail

Project coordination

Tools

Asana

QuickBooks

Shopify

ChatGPT

Claude

Job description

Are you a tech-savvy e-commerce pro ready to transform supply chain operations and elevate customer experience?

Our client is seeking a dynamic B2B Shopify Operations & Logistics Specialist to drive retail partnerships, D2C support, and high-impact administrative strategies. In this role, you will build advanced tracking workflows in Asana, manage high-priority purchase orders, and leverage AI tools like ChatGPT and Claude to maximize efficiency. We are looking for candidates with hands-on QuickBooks experience for POs and invoicing, strong Excel skills, and a proven background in e-commerce logistics, freight coordination, and Shopify platform management. Exceptional problem-solving abilities and lightning-fast communication are essential to thrive in this position. Experience managing influencer partnerships or marketing initiatives is a distinct plus!

Schedule:

Monday - Friday, 1:00 PM - 5:00 PM UAE Time (20 work hours per week)

Responsibilities:

• Lead and manage the full lifecycle of B2B fulfillment. This includes creating warehouse orders, coordinating directly with delivery teams, and generating/tracking invoices for retail partnerships.
• Oversee and provide exceptional, high-touch email support for direct consumers. You will handle order modifications, refunds, and inquiries with speed, professionalism, and empathy.
• Build, maintain, and optimize sophisticated tracking systems using Asana to monitor B2B orders, invoice statuses, and payment cycles. Create comprehensive customer service dashboards to analyze interactions, complaints, solutions, and outcomes.
• Support growth initiatives by managing the operational side of influencer partnerships and overseeing promotional product fulfillment.
• Handle diverse, essential administrative tasks that keep the day-to-day business running smoothly and efficiently.
• Maintain a strict commitment to lightning-fast response times, ensuring urgent purchase orders are accurately processed within a 1–2 hour window.

Requirements:

• Financial & Accounting Tools: Hands-on experience creating and managing purchase orders (POs) and invoices using QuickBooks.
• Logistics & Planning: Proven experience in e-commerce logistics, maintaining shipment planners, and coordinating freight and delivery arrangements.
• Data & Spreadsheet Skills: Strong Excel skills for data tracking and reporting, alongside working knowledge of Asana for project management and system building.
• E-commerce & Administrative Support: Solid experience in administrative operations, customer support, and Shopify platform management.
• Speed & Responsiveness: Excellent communication skills, with the ability to respond to urgent messages within 5–10 minutes during business hours.
• Content & AI Proficiency: Good copywriting skills and experience using ChatGPT to generate, review, and edit written content accurately.
• Attention to Detail & Adaptability: Excellent organisational skills, accurate data entry, attention to detail, and the ability to apply feedback promptly.
• Additional Advantage: Previous experience in marketing or managing influencer partnerships would be a plus.
• Permanent work from home
• Immediate hiring