B2B Sales Specialist - Inbound/Outbound Growth

Concentrix; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

Concentrix is seeking an Advisor I, B2B Sales in Makati, Philippines. This role involves selling products and services through inbound and outbound calls. The Advisor will be responsible for processing orders, understanding customer needs, and achieving sales targets while ensuring customer satisfaction. Applicants should possess strong communication skills and a customer service orientation to excel in this dynamic sales environment.

Qualifications

• Strong communication skills to address customer needs.
• Ability to work towards sales targets and KPIs.
• Empathetic listening and customer service orientation.

Responsibilities

• Sell basic products and services through calls and online.
• Process customer orders and provide information.
• Maintain knowledge of products, pricing, and promotions.
• Ensure service meets sales goals and KPIs.
• Greet customers courteously and maintain professional demeanor.
• Clarify customer requirements and resolve issues.
• Participate in activities aimed at improving customer satisfaction.

Job description

Concentrix is seeking an Advisor I, B2B Sales in Makati, Philippines. This role involves selling products and services through inbound and outbound calls. The Advisor will be responsible for processing orders, understanding customer needs, and achieving sales targets while ensuring customer satisfaction. Applicants should possess strong communication skills and a customer service orientation to excel in this dynamic sales environment.