Remote Renewal Sales Specialist

Concentrix CVG Philippines, Inc.; Makati; Hybrid; PHP 469,000 - 670,000; Full time

Benefits offered by this job

Work from home

Training opportunities

Career growth

Job summary

Concentrix CVG Philippines, Inc. in Makati seeks a Specialist, Renewal Sales to drive contract renewals and related services for a designated client portfolio. You will engage customers, articulate value, and support revenue growth through proactive outreach.

The role requires high-volume outbound calling, CRM discipline, and the ability to forecast accurately. You will work with cross-functional teams to address customer needs and obstacles, ensuring satisfaction and retention.

Qualifications

• 2+ years of experience in customer service or sales
• Experience achieving personal and team sales quotas
• Experience in high-volume calling

Responsibilities

• Sell renewals and services within a dedicated territory; may upsell
• Provide accurate weekly/monthly/quarterly forecasts
• Master product knowledge to assess client needs
• Address customer concerns to improve satisfaction
• Maintain CRM and capture relevant data
• Handle high-volume outbound calls and emails daily

Skills

Customer service

Sales

Quota achievement

Outbound calling

CRM Salesforce

MS Office

Work from home

Tools

Salesforce CRM

MS Office

Job description

Concentrix CVG Philippines, Inc. in Makati seeks a Specialist, Renewal Sales to drive contract renewals and related services for a designated client portfolio. You will engage customers, articulate value, and support revenue growth through proactive outreach.

The role requires high-volume outbound calling, CRM discipline, and the ability to forecast accurately. You will work with cross-functional teams to address customer needs and obstacles, ensuring satisfaction and retention.