Award Travel Concierge: Book Luxury Flights for Less

Tavor Perry; Baybay; In loco; PHP 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

Tavor Perry is seeking a Travel Concierge Support Specialist to handle client conversations and flight bookings for our travel concierge service.

You will search award flights through airline programs, help travelers fly business or first class at a fraction of the price, and coordinate simple hotel and car rental bookings as the service grows. Strong communication and hands-on booking experience are essential.

Competenze

• Proven customer service experience in travel, hospitality, or concierge services.
• Hands-on experience with flight and travel bookings.
• Working knowledge of airline loyalty programs, miles and points.
• Excellent written English for chat-based communication.
• Ability to resolve issues on own initiative.
• Consistent, well-organized, and able to work without supervision.
• Strong communication skills.

Mansioni

• Answer client booking requests and questions on WhatsApp promptly and professionally.
• Search airline loyalty programs to check award seat availability.
• Compare options across airlines to find best value.
• Present flight options and pricing and confirm client choice.
• Finalize bookings after payment and email itineraries.
• Take on simple extra bookings like hotels and car rentals as service expands.
• Track and manage incoming requests in a ticketing system.
• Use quieter periods for research and account setup.

Conoscenze

Customer service

Flight bookings

Airline loyalty programs

Written English

Issue resolution

Organizational skills

Communication skills

Award bookings

Hotel bookings

Descrizione del lavoro

Tavor Perry is seeking a Travel Concierge Support Specialist to handle client conversations and flight bookings for our travel concierge service.

You will search award flights through airline programs, help travelers fly business or first class at a fraction of the price, and coordinate simple hotel and car rental bookings as the service grows. Strong communication and hands-on booking experience are essential.