Automotive Service Concierge | Customer Experience Leader

Autokid Mobility Solutions

Quezon City

On-site

PHP 240,000 - 360,000

Full time

8 days ago

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Benefits offered by this job

Restaurant discounts

Job summary

Autokid Mobility Solutions in Metro Manila is seeking a Service Advisor to assist customers with vehicle service needs and coordinate repair efforts. You will prepare estimates and explain costs to customers, while liaising with technicians to ensure timely completion of services.

The ideal candidate holds a Bachelor’s degree in Automotive Technology or related field, with strong communication and organizational skills. On-site work is required in a fast-paced automotive service environment.

Qualifications

Bachelor’s degree in Automotive Technology or related field preferred.
Experience as a Service Advisor or similar after-sales role is an advantage.
Strong communication and customer service skills.

Responsibilities

Receive and assist customers with vehicle repair and maintenance concerns.
Prepare job orders, service estimates, and repair recommendations.
Explain required repairs, parts, labor costs, and estimated completion time to customers.
Coordinate with technicians, parts, and service departments to ensure timely completion of jobs.
Monitor the progress of vehicle repairs and provide regular updates to customers.
Promote preventive maintenance and after-sales services.