The Role
As an Automotive Sales Supervisor, you will be the driving force behind our daily showroom floor operations. You will coach, motivate, and manage a team of Sales Executives to hit monthly sales targets, step in to help close complex deals, and ensure every customer leaves with a 5-star experience.
What You'll Do
- Lead & Coach: Mentor and motivate a team of Sales Executives through daily huddles, role-playing, and on-the-floor coaching to maximize their closing potential.
- Drive Sales & Close Deals: Monitor the sales pipeline from walk-ins and online inquiries to test drives and deliveries. Step in to assist reps with tough negotiations, trade-in appraisals, and financing discussions.
- Elevate Customer Experience: Maintain a welcoming, high-energy showroom environment. Handle customer escalations swiftly and professionally to protect our Customer Satisfaction Index (CSI) scores.
- Track Performance: Ensure strict CRM compliance, monitor daily lead response times, and submit accurate sales forecasts and activity reports to the Sales Manager.
- Collaborate Across Teams: Partner closely with our Finance & Insurance (F&I), Marketing, and After-Sales teams to speed up loan approvals, execute promo campaigns, and ensure smooth vehicle releases.
- Maintain Showroom Standards: Ensure all display vehicles, demo units, and promotional materials meet brand and dealership standards.
What We're Looking For
- Proven Sales Track Record: At least 3-5 years of experience in automotive retail or fleet sales, with 1+ year in a supervisory or team-lead role.
- Strong Closer & Negotiator: Deep understanding of vehicle financing, leasing, trade-in valuations, and objection handling.
- People-First Leader: Ability to inspire, hold team members accountable, and build a positive, target-driven culture.
- Tech & Process Savvy: Comfortable using CRM tools, sales dashboards, and basic office software.
- Education & Licensing: Bachelor's degree in Business, Marketing, or a related field (or equivalent dealership experience). Must hold a valid driver's license with a clean driving record.
- Flexibility: Willing to work on-site, including weekends and holidays, aligned with showroom operating hours.
Why Join Us?
- Competitive base salary plus uncapped team commission and performance bonuses
- paid time off
- Comprehensive product training and brand certification programs
- Clear career progression path toward Branch or Sales Manager roles
- Dynamic, supportive, and performance-driven work culture