Automotive Field Service Engineer – Diagnostics & Support

Toyota Motor Philippines Corporation

Mandaue

On-site

PHP 500,000 - 800,000

Full time

14 days+
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Job summary

TMP is seeking an Automotive/Field Service Engineer to join our Technical Service Department at our satellite office in Mandaue, Cebu. You will support the Visayas dealer network with complex vehicle issues via remote diagnostics or on-site visits.

You will prepare Technical Reports and Field Evaluation Reports for safety-related cases, coordinating with Toyota affiliates on customer handling and marketing activities. Strong communication and data-analysis skills are essential.

Qualifications

  • Bachelor's/College Degree in Mechanical Engineering, Automotive Engineering, or related technical field.
  • Experience in vehicle diagnostics, automotive servicing, or technical troubleshooting is preferred.
  • Valid Philippines Driver's License is required.

Responsibilities

  • Provide repair support to Visayas dealer network for complex vehicle issues via remote diagnostics or on-site visits.
  • Create Technical Report for assisted cases and Field Evaluation Report for safety-related cases.
  • Coordinate with Toyota Internal Affiliates regarding Customer Handling and Marketing activities.
  • Collaborate with Regional Affiliates and Dealer Network to improve repair assistance programs.
  • Facilitate serviceability Kaizen requests to Regional affiliates as part of market concern improvement.

Skills

Technical report writing
Presentation
Oral and written communication
Interpersonal skills
MS Office
Microsoft 365
SAP
Vehicle Diagnostic Software

Education

Bachelor's/College Degree in Mechanical Engineering, automotive engineering or related technical field

Tools

MS Office
Microsoft 365
SAP
Vehicle Diagnostic Software

Job description

TMP is seeking an Automotive/Field Service Engineer to join our Technical Service Department at our satellite office in Mandaue, Cebu. You will support the Visayas dealer network with complex vehicle issues via remote diagnostics or on-site visits.

You will prepare Technical Reports and Field Evaluation Reports for safety-related cases, coordinating with Toyota affiliates on customer handling and marketing activities. Strong communication and data-analysis skills are essential.

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