Repair Support Engineer (Start ASAP)

Centro Escolar University; Cebu City; On-site; PHP 420,000 - 640,000; Full time

Job summary

A prominent automotive company in Cebu City is looking for a Repair Support Engineer to provide technical assistance and diagnostics support to its dealer network. The role involves troubleshooting complex vehicle issues, preparing technical reports, and collaborating with internal and regional affiliates. Candidates should have a degree in Mechanical or Automotive Engineering, strong communication skills, and a valid driver's license. Fresh graduates are welcome to apply.

Qualifications

• Valid Philippines Driver's License.
• Basic knowledge in automotive repair and diagnosis.
• Proficiency in MS Office applications and Microsoft 365.
• Excellent oral and written communication skills.
• Proficiency in MS Office applications and Microsoft 365 (Teams, SharePoint, Office, Forms, Outlook, Presentations).

Responsibilities

• Providing repair support for complex vehicle issues.
• Creating Technical Reports and Field Evaluation Reports.
• Coordinating with internal affiliates on customer handling.
• Collaborating with Toyota Regional Affiliates and Dealer Network to improve repair assistance programs.
• Facilitating serviceability Kaizen requests to Regional affiliates to address market concerns.

Skills

Customer-focused

Effective communication

Time management

Interpersonal skills

Technical report writing

Report writing

Interpersonal skills

MS Office / MS 365

SAP knowledge

Vehicle diagnostic software

Education

Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering

Tools

SAP application

Vehicle Diagnostic Software

MS Office applications

Job description

Toyota Motor Philippines seeks a Repair Support Engineer to provide technical assistance and diagnostics support to the Visayas dealer network from their Mandaue South, Cebu office.

Your Role

Key responsibilities include:

• Providing repair support for complex vehicle issues to Visayas dealer network via remote diagnostics or on-site visits.
• Creating Technical Reports for assisted cases and Field Evaluation Reports for safety-related cases.
• Coordinating with Toyota Internal Affiliates on Customer Handling and Marketing activities.
• Collaborating with Toyota Regional Affiliates and Dealer Network to improve repair assistance programs.
• Facilitating serviceability Kaizen requests to Regional affiliates to address market concerns.

About You

The company is looking for:

• Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.
• Basic knowledge in automotive repair and diagnosis.
• Valid Philippines Driver's License.
• Customer-focused with ability to develop and sustain productive relationships.
• Technical and professional skill or knowledge in position-related areas, keeping up with current developments.
• Effective communication skills to clearly convey information and engage audiences.
• Strong time and resource management skills.
• Ability to maintain stable performance under pressure and handle stress appropriately.
• Technical report writing and presentation skills.
• Excellent oral and written communication skills.
• Good interpersonal skills.
• Proficiency in MS Office applications and Microsoft 365 (Teams, SharePoint, Office, Forms, Outlook, Presentations).
• Knowledge of SAP application and Vehicle Diagnostic Software is an advantage.
• Fresh graduates are welcome to apply and will be screened based on the above requirements.

This job may close before the stated closing date, you are encouraged to apply as soon as possible