Repair Support Engineer (Start ASAP)

Upcap; Cebu City; On-site; PHP 400,000 - 560,000; Full time

Job summary

A leading automotive company seeks a Repair Support Engineer in Cebu City. The role involves providing technical assistance and diagnostics support to the dealer network, creating technical reports, and collaborating with various affiliates. Candidates should have a Bachelor's degree in Mechanical or Automotive Engineering and possess strong communication and technical skills. This position welcomes fresh graduates and offers opportunities for professional development.

Qualifications

• Basic knowledge in automotive repair and diagnosis.
• Valid Philippines Driver's License required.
• Ability to maintain stable performance under pressure.
• Fresh graduates are welcome to apply and will be screened based on the above requirements.

Responsibilities

• Provide repair support for complex vehicle issues to the dealer network.
• Create Technical Reports and Field Evaluation Reports.
• Coordinate with internal and regional affiliates on marketing activities.
• Collaborate with Toyota Regional Affiliates and Dealer Network to improve repair assistance programs.
• Facilitate serviceability Kaizen requests to Regional affiliates to address market concerns.

Skills

Customer-focused

Effective communication

Technical report writing

Interpersonal skills

Proficiency in MS Office

Automotive repair knowledge

Technical writing

Interpersonal skills

Education

Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering

Bachelor's degree in Automotive Engineering

Tools

MS Office applications

SAP application

Vehicle Diagnostic Software

Job description

Toyota Motor Philippines seeks a Repair Support Engineer to provide technical assistance and diagnostics support to the Visayas dealer network from their Mandaue South, Cebu office.

Your Role

Key responsibilities include:

• Providing repair support for complex vehicle issues to Visayas dealer network via remote diagnostics or on-site visits.
• Creating Technical Reports for assisted cases and Field Evaluation Reports for safety-related cases.
• Coordinating with Toyota Internal Affiliates on Customer Handling and Marketing activities.
• Collaborating with Toyota Regional Affiliates and Dealer Network to improve repair assistance programs.
• Facilitating serviceability Kaizen requests to Regional affiliates to address market concerns.

About You

The company is looking for:

• Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.
• Basic knowledge in automotive repair and diagnosis.
• Valid Philippines Driver's License.
• Customer-focused with ability to develop and sustain productive relationships.
• Technical and professional skill or knowledge in position-related areas, keeping up with current developments.
• Effective communication skills to clearly convey information and engage audiences.
• Strong time and resource management skills.
• Ability to maintain stable performance under pressure and handle stress appropriately.
• Technical report writing and presentation skills.
• Excellent oral and written communication skills.
• Good interpersonal skills.
• Proficiency in MS Office applications and Microsoft 365 (Teams, SharePoint, Office, Forms, Outlook, Presentations).
• Knowledge of SAP application and Vehicle Diagnostic Software is an advantage.
• Fresh graduates are welcome to apply and will be screened based on the above requirements.

This job may close before the stated closing date, you are encouraged to apply as soon as possible.