Repair Support Engineer (Start ASAP)

MMSU Global Association, Inc.; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

A leading automotive company in the Philippines is seeking a Repair Support Engineer to provide technical assistance to the Visayas dealer network. The role involves conducting remote diagnostics, creating technical reports, and collaborating with regional affiliates. Candidates should have a Bachelor's degree in Mechanical Engineering or Automotive Engineering, valid driver's license, and strong communication skills. Fresh graduates are also encouraged to apply for this exciting opportunity in Cebu City.

Qualifications

• Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.
• Basic knowledge in automotive repair and diagnosis.
• Valid Philippines Driver's License.
• Strong communication and interpersonal skills.
• Proficient in MS Office applications.

Responsibilities

• Provide repair support for complex vehicle issues to dealers.
• Create Technical and Field Evaluation Reports.
• Coordinate customer handling and marketing activities.
• Collaborate with affiliates to improve repair assistance.
• Facilitate serviceability Kaizen requests.

Skills

Automotive repair

Customer-focused

Effective communication

Time management

Report writing

Interpersonal skills

MS Office proficiency

Knowledge of SAP

Education

Bachelor's Degree in Mechanical Engineering or Automotive Engineering

Tools

Microsoft 365

Vehicle Diagnostic Software

Job description

Toyota Motor Philippines seeks a Repair Support Engineer to provide technical assistance and diagnostics support to the Visayas dealer network from their Mandaue South, Cebu office.

Your Role

Key responsibilities include:

• Providing repair support for complex vehicle issues to Visayas dealer network via remote diagnostics or on-site visits.
• Creating Technical Reports for assisted cases and Field Evaluation Reports for safety-related cases.
• Coordinating with Toyota Internal Affiliates on Customer Handling and Marketing activities.
• Collaborating with Toyota Regional Affiliates and Dealer Network to improve repair assistance programs.
• Facilitating serviceability Kaizen requests to Regional affiliates to address market concerns.

About You

The company is looking for:

• Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.
• Basic knowledge in automotive repair and diagnosis.
• Valid Philippines Driver's License.
• Customer-focused with ability to develop and sustain productive relationships.
• Technical and professional skill or knowledge in position-related areas, keeping up with current developments.
• Effective communication skills to clearly convey information and engage audiences.
• Strong time and resource management skills.
• Ability to maintain stable performance under pressure and handle stress appropriately.
• Technical report writing and presentation skills.
• Excellent oral and written communication skills.
• Good interpersonal skills.
• Proficiency in MS Office applications and Microsoft 365 (Teams, SharePoint, Office, Forms, Outlook, Presentations).
• Knowledge of SAP application and Vehicle Diagnostic Software is an advantage.
• Fresh graduates are welcome to apply and will be screened based on the above requirements.

This job may close before the stated closing date, you are encouraged to apply as soon as possible.