Repair Support Engineer (Start ASAP)

Cagayan State University; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

An automotive company is seeking a Repair Support Engineer in Cebu City, Philippines. This role involves providing technical support to the Visayas dealer network, creating technical reports, and coordinating with internal affiliates. Ideal candidates should have a degree in Mechanical or Automotive Engineering, be customer-focused with communication skills, and knowledge of automotive repairs. Fresh graduates are encouraged to apply. This position may close early, so timely application is advised.

Qualifications

• Basic knowledge in automotive repair and diagnostics.
• Valid Philippines Driver's License is required.
• Fresh graduates are welcome to apply.

Responsibilities

• Providing repair support for complex vehicle issues.
• Creating Technical and Field Evaluation Reports.
• Coordinating customer handling and marketing activities.

Skills

Basic knowledge in automotive repair and diagnosis

Customer-focused

Effective communication skills

Strong time and resource management skills

Technical report writing

Good interpersonal skills

Proficiency in MS Office applications

Knowledge of SAP application

Knowledge of Vehicle Diagnostic Software

Education

Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering

Job description

Toyota Motor Philippines seeks a Repair Support Engineer to provide technical assistance and diagnostics support to the Visayas dealer network from their Mandaue South, Cebu office.

Your Role

Key responsibilities include:

• Providing repair support for complex vehicle issues to Visayas dealer network via remote diagnostics or on-site visits.
• Creating Technical Reports for assisted cases and Field Evaluation Reports for safety-related cases.
• Coordinating with Toyota Internal Affiliates on Customer Handling and Marketing activities.
• Collaborating with Toyota Regional Affiliates and Dealer Network to improve repair assistance programs.
• Facilitating serviceability Kaizen requests to Regional affiliates to address market concerns.

About You

The company is looking for:

• Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.
• Basic knowledge in automotive repair and diagnosis.
• Valid Philippines Driver's License.
• Customer-focused with ability to develop and sustain productive relationships.
• Technical and professional skill or knowledge in position-related areas, keeping up with current developments.
• Effective communication skills to clearly convey information and engage audiences.
• Strong time and resource management skills.
• Ability to maintain stable performance under pressure and handle stress appropriately.
• Technical report writing and presentation skills.
• Excellent oral and written communication skills.
• Good interpersonal skills.
• Proficiency in MS Office applications and Microsoft 365 (Teams, SharePoint, Office, Forms, Outlook, Presentations).
• Knowledge of SAP application and Vehicle Diagnostic Software is an advantage.
• Fresh graduates are welcome to apply and will be screened based on the above requirements.

This job may close before the stated closing date, you are encouraged to apply as soon as possible