Repair Support Engineer (Start ASAP)

Lyceum of the Philippines University Batangas; Cebu City; On-site; PHP 279,000 - 502,200; Full time

Job summary

A leading automotive company is seeking a Repair Support Engineer in Cebu City to provide technical assistance to the Visayas dealer network. Responsibilities include supporting complex vehicle issues, creating technical reports, and collaborating with internal affiliates. Candidates should have a Bachelor's degree in Engineering and strong communication skills. The role also offers opportunities for fresh graduates. Interested applicants are encouraged to apply soon as the position may close before the deadline.

Qualifications

• Bachelor's degree in Mechanical Engineering or Automotive Engineering required.
• Customer-focused with ability to develop relationships.
• Strong communication skills, both oral and written.

Responsibilities

• Provide repair support for complex vehicle issues to Visayas dealer network.
• Create Technical Reports and Field Evaluation Reports.
• Coordinate with Toyota Internal Affiliates on customer handling.

Skills

Customer-focused

Technical report writing

Effective communication

Time and resource management

Basic knowledge in automotive repair

Good interpersonal skills

Education

Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering

Tools

MS Office

Microsoft 365

SAP application

Vehicle Diagnostic Software

Job description

Toyota Motor Philippines seeks a Repair Support Engineer to provide technical assistance and diagnostics support to the Visayas dealer network from their Mandaue South, Cebu office.

Your Role

Key responsibilities include:

• Providing repair support for complex vehicle issues to Visayas dealer network via remote diagnostics or on-site visits.
• Creating Technical Reports for assisted cases and Field Evaluation Reports for safety-related cases.
• Coordinating with Toyota Internal Affiliates on Customer Handling and Marketing activities.
• Collaborating with Toyota Regional Affiliates and Dealer Network to improve repair assistance programs.
• Facilitating serviceability Kaizen requests to Regional affiliates to address market concerns.

About You

The company is looking for:

• Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.
• Basic knowledge in automotive repair and diagnosis.
• Valid Philippines Driver's License.
• Customer-focused with ability to develop and sustain productive relationships.
• Technical and professional skill or knowledge in position-related areas, keeping up with current developments.
• Effective communication skills to clearly convey information and engage audiences.
• Strong time and resource management skills.
• Ability to maintain stable performance under pressure and handle stress appropriately.
• Technical report writing and presentation skills.
• Excellent oral and written communication skills.
• Good interpersonal skills.
• Proficiency in MS Office applications and Microsoft 365 (Teams, SharePoint, Office, Forms, Outlook, Presentations).
• Knowledge of SAP application and Vehicle Diagnostic Software is an advantage.
• Fresh graduates are welcome to apply and will be screened based on the above requirements.

This job may close before the stated closing date, you are encouraged to apply as soon as possible