Automotive Field Service Engineer

Toyota Motor Philippines Corporation; Mandaue; On-site; PHP 320,000 - 520,000; Full time

Job summary

Toyota Motor Philippines Corporation is seeking a Field Service Engineer - Automotive Diagnosis (Visayas) to join our Technical Service Department. The role is based at Toyota Mandaue South, Cebu, and supports dealerships across the Visayas region.

Fresh graduates are welcome; candidates should demonstrate hands-on experience in vehicle diagnosis and diagnostic tools. Fluency in Cebuano is required, with willingness to travel across Visayas.

Qualifications

• Graduate of BS Automotive Engineering, BS Mechanical Engineering, or related automotive course.
• Knowledge of vehicle repair and diagnosis.
• Fluent in Cebuano and willing to be assigned in Cebu.
• Willingness to travel across Visayas for field support.
• Hands-on experience in diagnosis during internships or OJT is a plus.

Responsibilities

• Provide repair support to Visayas dealers for hard-to-diagnose cases, via remote assistance or on-site visits.
• Create technical reports for assisted cases and field evaluation reports for safety-related issues.
• Facilitate serviceability Kaizen requests to regional affiliates for market improvement.
• Provide daily updates on repair support cases and monitor KPIs for response and closure.
• Develop Kaizen activities related to repair support operations within dealerships.

Skills

Vehicle diagnosis

Diagnostic tools

Cebuano fluency

Power BI knowledge

Travel willingness

Education

BS Automotive Engineering

BS Mechanical Engineering

BS Automotive Technology

Tools

Diagnostic scanners

Measuring tools

Job description

Toyota Motor Philippines is looking for a Field Service Engineer - Automotive Diagnosis (Visayas) to join our Technical Service Department.

This position will be based at Toyota Mandaue South, Cebu and will support dealerships across the Visayas region.

Priority will be given to applicants residing in Cebu or nearby Central Visayas provinces. Must be fluent in Cebuano.

Fresh graduates are welcome to apply, particularly those who gained hands‑on experience in vehicle diagnosis, troubleshooting, repair, or dealership service operations during their internship or OJT. We are specifically looking for candidates who can demonstrate basic automotive diagnostic skills through academic projects, internships, dealership exposure, technical competitions, research work, or actual repair experience. This role combines technical diagnosis, field investigation, dealer support, customer concern handling, and engineering analysis for complex vehicle cases.

Your role and responsibilities:

• Provide Repair Support assistance to Visayas dealersfor vehicle hard to diagnose cases either remoteassistance or go & see activity.
• Create Technical Report for the assisted cases andField Evaluation Report for safety related cases.
• Facilitate Serviceability Kaizen Request to RegionalAffiliates as part of market concern improvement.
• Provide daily monitoring update for handled repairsupport cases; observed KPI's for both response andclosure.
• Conduct and/or develop kaizen activities related torepair support operation to dealers.

Must Have

• Graduate of BS Automotive Engineering, BS Mechanical Engineering, BS Automotive Technology, or related automotive course
• Knowledge of vehicle repair and diagnosis
• Strong interest in automotive troubleshooting
• Willing to be assigned in Cebu
• Willing to travel across Visayas

Ideal candidates have exposure to:

• Vehicle troubleshooting and diagnostics
• Automotive electrical and mechanical systems
• Use of diagnostic scanners and measuring tools
• Technical report preparation
• Dealership service operations

• Internship/OJT in dealerships
• NC IV Automotive Servicing
• Experience using diagnostic tools
• Technical report writing experience
• Power BI knowledge