Automotive Customer Support – Night Shift (Onsite, Pasig)

Metacom Careers; Hinatuan; On-site; PHP 161,000 - 268,000; Full time

Job summary

Metacom Careers is hiring an Automotive Customer Service Representative for an onsite role in Ortigas, Pasig City. The role involves handling customer inquiries for a car dealership account, managing appointments, and delivering excellent service.

The ideal candidate has at least 1 year of voice BPO experience, strong English communication (B2), and is willing to work night shifts. Residing in Pasig or nearby areas is required.

Qualifications

• High School Graduate (Old Curriculum) or ALS Graduate.
• At least 1 year of voice BPO experience.
• Good English communication skills (B2 level).
• Willing to work onsite at Greenhills Tower, Ortigas, Pasig City.
• Open to night shift.
• Must reside in Pasig, Mandaluyong, San Juan, Antipolo, or Marikina (strict requirement).

Responsibilities

• Handle customer inquiries and provide support for a car dealership account.
• Assist customers with dealership-related concerns, appointments, and general inquiries.
• Provide accurate information while delivering excellent customer service.
• Document customer interactions and follow company policies and procedures.
• Meet quality and performance standards.

Skills

Voice BPO experience

English communication

Night shift willingness

Onsite work readiness

Education

High School or ALS

Job description

Metacom Careers is hiring an Automotive Customer Service Representative for an onsite role in Ortigas, Pasig City. The role involves handling customer inquiries for a car dealership account, managing appointments, and delivering excellent service.

The ideal candidate has at least 1 year of voice BPO experience, strong English communication (B2), and is willing to work night shifts. Residing in Pasig or nearby areas is required.