Automotive Customer Support Specialist

Metacom Careers; Hinatuan; On-site; PHP 161,000 - 268,000; Full time

Job summary

Metacom Careers is hiring an Automotive Customer Service Representative for an onsite role in Ortigas, Pasig City. The role involves handling customer inquiries for a car dealership account, managing appointments, and delivering excellent service.

The ideal candidate has at least 1 year of voice BPO experience, strong English communication (B2), and is willing to work night shifts. Residing in Pasig or nearby areas is required.

Qualifications

• High School Graduate (Old Curriculum) or ALS Graduate.
• At least 1 year of voice BPO experience.
• Good English communication skills (B2 level).
• Willing to work onsite at Greenhills Tower, Ortigas, Pasig City.
• Open to night shift.
• Must reside in Pasig, Mandaluyong, San Juan, Antipolo, or Marikina (strict requirement).

Responsibilities

• Handle customer inquiries and provide support for a car dealership account.
• Assist customers with dealership-related concerns, appointments, and general inquiries.
• Provide accurate information while delivering excellent customer service.
• Document customer interactions and follow company policies and procedures.
• Meet quality and performance standards.

Skills

Voice BPO experience

English communication

Night shift willingness

Onsite work readiness

Education

High School or ALS

Job description

Job Title: Automotive Customer Service Representative

Location: Greenhills Tower, Ortigas, Pasig City (Onsite)

Shift: Night Shift

Employment Type: Permanent

Salary: Up to PHP 24,000/month

Start Date: August 7, 2026

Job Responsibilities

• Handle customer inquiries and provide support for a car dealership account.
• Assist customers with dealership-related concerns, appointments, and general inquiries.
• Provide accurate information while delivering excellent customer service.
• Document customer interactions and follow company policies and procedures.
• Meet quality and performance standards.

Qualifications

• High School Graduate (Old Curriculum) or ALS Graduate.
• At least 1 year of voice BPO experience.
• Good English communication skills (B2 level).
• Willing to work onsite at Greenhills Tower, Ortigas, Pasig City.
• Open to night shift.
• Must reside in Pasig, Mandaluyong, San Juan, Antipolo, or Marikina (strict requirement).