Automotive After Sales Non-Tech Trainer

Michaels and Grant Business Consulting; Santa Rosa; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

On-site parking

Company events

Additional leave

Job summary

Michaels and Grant Business Consulting in Sta. Rosa, Laguna is seeking an Automotive After Sales Non-Technical Trainer for a full-time, office-based role with an annual renewable contract.

You will deliver non-technical training to client dealerships, set KPIs, and keep training materials up-to-date, collaborating with stakeholders. Candidates with a BS Industrial Technology (Automotive) and at least three years of relevant training experience, plus a valid driver's license, are encouraged to

Qualifications

• Graduate of BS Industrial Technology Major in Automotive or related course.
• At least 3 years of automotive non-technical training experience (e.g., Service Advisor, Warranty Officer, Parts Officer).
• Must have non-technical knowledge of commercial and light commercial vehicles.
• Proactive with keen attention to detail and good organizational skills.

Responsibilities

• Conducts non-technical training programs for client dealerships on servicing, warranty, vehicle fundamentals, and troubleshooting.
• Sets training program KPIs and evaluates effectiveness via assessments and observations.
• Communicates with stakeholders, subject matter experts, and process owners to develop training materials.
• Seeks innovative methods in implementing training programs across platforms.
• Manages training costs and ensures efficient use of company resources.
• Updates training decks in line with client objectives and new technology.

Job description

AUTOMOTIVE AFTER SALES NON-TECHNICAL TRAINER
Full-Time | Office-Based | Annual Renewable Contract
Location: Sta. Rosa, Laguna
Schedule: Monday to Friday, 8:00 AM – 5:00 PM

Job Description:

• Conducts Non-Technical training programs for Client dealerships participants on automotive after-sales’ servicing, warranty, vehicle fundamentals, and troubleshooting to excellent customer vehicle operation.

• Sets training program KPIs and regularly evaluates the effectiveness of the programs through assessment results and observations. Provides recommendations of intervention action plans.

• Communicates effectively with stakeholders, subject matter experts, and process owners in developing accurate and up-to-date training materials.

• Seeks innovative methods in the implementation of the training programs through various platforms.

• Manages the training costs and ensures the efficient use of the company resources.

• Updates training decks in line with the client’s objective and new technology being offered.

Qualifications:

• Graduate of BS Industrial Technology Major in Automotive or any related course.

• With at least 3 years of automotive Non-Technical training experience, such as Service Advisor, Warranty Officer, Parts Officer; training certification is a plus.

• Must have Non-Technical knowledge and process in commercial and light commercial vehicles.

• Proactive individual with keen attention to details and good organizational skills.

• With an exceptional degree of creativity, resourcefulness, and analytical skills.

• Results-driven with the ability to thrive in a high-pressure work environment.

• Outstanding communication and presentation skills (verbal and written).

• With valid driver’s license (LTO restriction of at least 2 or 3).

What We Offer

• Full-time contract with a dedicated client assignment.

• Exposure to leading automotive brands and dealer networks.

• Competitive compensation package with annual salary review opportunities.

• Experience working on high-impact training and consulting projects.

• Collaborative and professional consulting team environment

Why Join Us?

• Work on projects that create measurable business impact

• Gain exposure to leading automotive brands and dealership operations

• Develop your expertise in automotive training, facilitation, and consulting

• Collaborate with experienced consultants and industry professionals

• Enjoy a stable, full-time role with a dedicated client assignment

Benefits:

• Additional leave

• Company events

• On-site parking

Ability to commute/relocate:

• Santa Rosa City, Laguna: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Professional driver's license (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person