Automation & Process Optimization Analyst

Sorren Philippines, Inc.

Philippines

Remote

PHP 600,000 - 900,000

Full time

7 days ago

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Benefits offered by this job

Competitive Pay

Company-Provided Laptop

Quarterly Internet Stipend

15-20 Days of Paid Time Off + Holidays

Holiday Break December 24 - January 1

Comprehensive HMO Coverage for You + 2

Job summary

Sorren Philippines, Inc. is seeking a Process and Automation Analyst to support data management across Acuity systems, maintain Salesforce and Airtable data sources, and develop automations to improve operational efficiency. The role is full-time in the Philippines and offers growth opportunities within a collaborative team environment.

Key duties include troubleshooting data issues, monitoring automation tools, and supporting SOPs and process improvements across the organization.

Responsibilities

Manage Acuity data in Acuity systems.
Maintain Salesforce as primary data source.
Maintain Airtable as secondary data source.
Troubleshoot data issues in Salesforce and Airtable; add/remove fields; develop automations and reports.
Support Acuity automation management.
Monitor Zapier, Process St, and Salesforce for automation issues.
Troubleshoot issues and automations.
Support SOPs for Acuity.
Monitor Process Street for process issues.
Help develop/modify processes to improve data sharing and efficiency.
Assist team by answering questions and removing roadblocks to maintain productivity.
Perform special projects delivering high-quality work and employee success measures.