Automation & AI Tech Operations Analyst

Sekuro Asia - An Insight Company; Metro Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Sekuro Asia - An Insight Company is seeking a Technology Operations Analyst to evolve Sekuro's internal technology environment through automation, systems optimisation, and operational transformation. The role supports an engineering-led approach with AI-assisted tooling and low-code platforms.

You will design automations, monitor platforms, and contribute to runbooks and governance while building integrations across Microsoft 365, Zoho, Netskope, Intune, and security tooling to improve

Qualifications

• Experience in automating IT operations and incident response.
• Proficiency with REST APIs and low-code integration.
• Knowledge of security tooling and endpoint management.

Responsibilities

• Assist in delivering automation and continuous improvement initiatives.
• Triage and resolve escalated incidents using structured diagnostics.
• Monitor health and performance of core platforms to detect issues early.
• Manage vendor relationships and escalation cases with timely updates.
• Design automated resolution paths to reduce manual interventions.
• Develop runbooks, escalation procedures, and incident response playbooks.

Skills

Automation

Incident management

PowerShell

REST APIs

AI-assisted tooling

Low-code platforms

Platform integrations

Security fundamentals

Tools

Power Automate

PowerShell

Microsoft 365

Zoho

Netskope

Intune

CrowdStrike

Job description

Sekuro Asia - An Insight Company is seeking a Technology Operations Analyst to evolve Sekuro's internal technology environment through automation, systems optimisation, and operational transformation. The role supports an engineering-led approach with AI-assisted tooling and low-code platforms.

You will design automations, monitor platforms, and contribute to runbooks and governance while building integrations across Microsoft 365, Zoho, Netskope, Intune, and security tooling to improve