Agentic AI Engineer: Automation & Ops Insights

OpsWerks; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

OpsWerks is seeking a data-focused engineer to analyze service onboarding processes and eliminate bottlenecks. You will apply agentic AI capabilities to assist with documentation, runbooks, and knowledge synthesis, standardizing onboarding assets to reduce SME dependency.

You will also drive automation ideas, maintain a prioritized backlog, and design dashboards that surface real-time insights across workflows and service health for engineers and leadership.

Qualifications

• Bachelor's degree in Computer Science, Mathematics, Applied Physics, Data Science, or a related field
• 2 to 4 years in data engineering, platform engineering, MLOps, or operations-focused technical role.
• Hands-on experience building automation solutions or data pipelines in production.
• Exposure to AI/ML tooling, agentic frameworks, or LLM-based applications is a strong plus.
• Comfortable working in ambiguous environments, able to identify problems and propose solutions independently.

Responsibilities

• Analyze service onboarding processes to uncover bottlenecks, knowledge gaps, and manual steps that slow time-to-support.
• Deploy agentic AI capabilities to assist with documentation discovery, runbook navigation, and contextual knowledge synthesis.
• Standardize onboarding assets and readiness criteria, reducing reliance on tribal knowledge and SME dependency.
• Identify recurring operational pain points and evaluate them as candidates for automation.
• Assess feasibility and impact of proposed automation ideas and maintain a prioritized backlog of improvement initiatives.
• Drive execution and track outcomes against measurable targets.
• Validate agentic use cases across detection, triage, investigation, remediation, and documentation workflows.
• Map current operational workflows to surface automation gaps and build a roadmap for scalable agentic operations ecosystem.
• Proactively generate new use cases that complement existing initiatives and maximize operational impact.
• Design and maintain operational dashboards that surface real-time and trend-based insights across workflows and service health.
• Translate raw operational data into clear, decision-ready visualizations for engineers and leadership.
• Identify blind spots in current observability and collaborate with stakeholders to continuously improve what gets measured.

Skills

Data engineering

Platform engineering

MLOps

Operations-focused

Education

Bachelor's degree in Computer Science, Mathematics, or related field

Tools

LangChain

LangGraph

RAG pipelines

PostgreSQL

Apache Spark

Job description

OpsWerks is seeking a data-focused engineer to analyze service onboarding processes and eliminate bottlenecks. You will apply agentic AI capabilities to assist with documentation, runbooks, and knowledge synthesis, standardizing onboarding assets to reduce SME dependency.

You will also drive automation ideas, maintain a prioritized backlog, and design dashboards that surface real-time insights across workflows and service health for engineers and leadership.