Australian Migration Assistant: Visa File & Admin Pro

Vap; Philippines; Remote; PHP 446,000 - 670,000; Full time

Benefits offered by this job

HMO + Dental

2-week Holiday Break

Weekend off

Day shift

Job summary

VA Platinum is seeking an experienced Australian Migration Assistant to provide administrative and migration support throughout the visa application process. You will manage case files, organise documentation, and assist the migration team while serving as the first point of contact for basic client inquiries.

The ideal candidate has hands-on experience with Migration Manager or similar software, strong document review and record-keeping skills, and excellent written and spoken English.

Qualifications

• Solid experience as an Australian Migration Assistant or similar role.
• Experience supporting Australian visa applications across various visa subclasses.
• Exposure to Subclass 482 visa applications is highly regarded.
• Experience using Migration Manager or similar migration case management software.
• Strong experience in document review, file management, and digital record keeping.
• Proficiency with SharePoint, Google Workspace, or similar cloud-based document management platforms.
• Excellent attention to detail with the ability to manage multiple cases simultaneously.
• Strong organisational, administrative, and time management skills.
• Excellent written and verbal English communication skills with a professional phone manner.
• Ability to work collaboratively with migration lawyers, migration agents, and internal teams.
• Proactive, reliable, and committed to maintaining confidentiality and compliance.

Responsibilities

• Manage and maintain digital client files throughout the migration process.
• Review, organise, rename, and update client documents and case records.
• Prepare and maintain visa application documentation under the guidance of the migration team.
• Upload and manage documents within Migration Manager or similar case management systems.
• Ensure application documents are complete and ready for submission.
• Coordinate with migration lawyers, agents, and internal stakeholders on case updates.
• Respond to basic client enquiries via phone and email, and elevate complex matters when required.
• Maintain accurate records of client communications and case activities.
• Provide general administrative support to the migration team.

Skills

Migration experience

Document management

SharePoint

Google Workspace

English communication

Team collaboration

Confidentiality

Tools

Migration Manager

SharePoint

Google Workspace

Job description

VA Platinum is seeking an experienced Australian Migration Assistant to provide administrative and migration support throughout the visa application process. You will manage case files, organise documentation, and assist the migration team while serving as the first point of contact for basic client inquiries.

The ideal candidate has hands-on experience with Migration Manager or similar software, strong document review and record-keeping skills, and excellent written and spoken English.