Australian Migration Assistant (Migration Manager - Onsite) W/ Sign-On Bonus

Vap

Philippines

Remote

PHP 446,000 - 670,000

Full time

7 days ago

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Benefits offered by this job

HMO + Dental

2-week Holiday Break

Weekend off

Day shift

Job summary

VA Platinum is seeking an experienced Australian Migration Assistant to provide administrative and migration support throughout the visa application process. You will manage case files, organise documentation, and assist the migration team while serving as the first point of contact for basic client inquiries.

The ideal candidate has hands-on experience with Migration Manager or similar software, strong document review and record-keeping skills, and excellent written and spoken English.

Qualifications

Solid experience as an Australian Migration Assistant or similar role.
Experience supporting Australian visa applications across various visa subclasses.
Exposure to Subclass 482 visa applications is highly regarded.
Experience using Migration Manager or similar migration case management software.
Strong experience in document review, file management, and digital record keeping.
Proficiency with SharePoint, Google Workspace, or similar cloud-based document management platforms.
Excellent attention to detail with the ability to manage multiple cases simultaneously.
Strong organisational, administrative, and time management skills.
Excellent written and verbal English communication skills with a professional phone manner.
Ability to work collaboratively with migration lawyers, migration agents, and internal teams.
Proactive, reliable, and committed to maintaining confidentiality and compliance.

Responsibilities

Manage and maintain digital client files throughout the migration process.
Review, organise, rename, and update client documents and case records.
Prepare and maintain visa application documentation under the guidance of the migration team.
Upload and manage documents within Migration Manager or similar case management systems.
Ensure application documents are complete and ready for submission.
Coordinate with migration lawyers, agents, and internal stakeholders on case updates.
Respond to basic client enquiries via phone and email, and elevate complex matters when required.
Maintain accurate records of client communications and case activities.
Provide general administrative support to the migration team.

Skills

Migration experience

Document management

SharePoint

Google Workspace

English communication

Team collaboration

Confidentiality

Tools

Migration Manager

SharePoint

Google Workspace

Job description

About the Role

We are looking for an experienced Australian Migration Assistant to provide administrative and migration support throughout the visa application process. You will manage case files, organise documentation, maintain accurate records, and assist the migration team while serving as the first point of contact for basic client enquiries.

Ideal Candidate (Must-Have Requirements)

Solid experience as an Australian Migration Assistant, Migration Administrator, or similar role
Experience supporting Australian visa applications across various visa subclasses
Exposure to Subclass 482 visa applications is highly regarded
Experience using Migration Manager or similar migration case management software
Strong experience in document review, file management, and digital record keeping
Proficiency with SharePoint, Google Workspace, or similar cloud-based document management platforms
Excellent attention to detail with the ability to manage multiple cases simultaneously
Strong organisational, administrative, and time management skills
Excellent written and verbal English communication skills with a professional phone manner
Ability to work collaboratively with migration lawyers, migration agents, and internal teams
Proactive, reliable, and committed to maintaining confidentiality and compliance

Tasks and Responsibilities

Manage and maintain digital client files throughout the migration process
Review, organise, rename, and update client documents and case records
Prepare and maintain visa application documentation under the guidance of the migration team
Upload and manage documents within Migration Manager or similar case management systems
Ensure application documents are complete and ready for submission
Coordinate with migration lawyers, agents, and internal stakeholders on case updates
Respond to basic client enquiries via phone and email, and elevate complex matters when required
Maintain accurate records of client communications and case activities
Provide general administrative support to the migration team

Industry-leading benefits

HMO w/ Dental Coverage + Dependents
2-week paid Holiday Break. Enjoy the season without worrying about your work.
Fixed weekends off (Saturday and Sunday). Take control of your weekends, relax with loved ones, or indulge in your passions.
Take advantage of working the day shift schedule! Wake up to the sunrise and wind down as the sun sets.

We have a virtual recruitment process. What you need

Strong and Stable Internet Connection for uninterrupted video interviews
Laptop or PC with Webcam for online assessments and interviews

About VA Platinum

VA Platinum is a leading, fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses. We recruit and manage virtual assistants (VAs) to empower business owners to achieve their goals. At the same time, we create meaningful opportunities for our staff in the Philippines to lead better lives.

We pride ourselves on having a supportive and collaborative team. We value energy, candid communication, and a high-performance work environment. We are looking for someone who fits well into this culture and can contribute positively to our team's dynamics.

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