AU B2B Telco Sales Account Manager — Growth & Relationships

MicroSourcing International; Taguig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive Rewards

Collaborative Spirit

Work-Life Harmony

Career Growth

Inclusive Teamwork

Job summary

MicroSourcing in Taguig is seeking a Sales Account Manager for B2B Telco to manage a portfolio of mid‑market customers. This onsite, dayshift role focuses on retaining and expanding relationships with key business clients and meeting sales targets.

You will collaborate with cross‑functional teams, interpret account needs, and promote value‑added services to drive growth. The ideal candidate has 2–3 years in B2B telco sales and is comfortable in a multinational, fast‑paced environment.

Qualifications

• 2-3 years of B2B telco sales or B2B sales career experience
• Proven experience meeting and exceeding sales targets
• Knowledge of CRM and reporting systems i.e. Salesforce, Tableau
• Intermediate knowledge of O365 applications
• Working in a virtual sales team
• Working for a multinational
• Identifies, develops, and maintains profitable long-term customer relationships

Responsibilities

• Provide life cycle support for a portfolio of Mid‑Market customers.
• Assist Sales teams in maintaining relationships with business customers through collaboration activity and ongoing sales growth of the existing customer base.
• Work with sales teams to manage and grow a defined portfolio of customer segments, and deepen, and strengthen customer relationships.
• This will be delivered through ongoing sales activity which will include retention and growth of customers, as well as deepening share of wallet. Activities will include welcome calls and health check campaigns, ongoing sales activity, and effective case management of port threats.
• End‑to‑end account management role, including working toward a sales target.
• Activities may include support bill interpretation, resolution of complaints, account changes, and acting as a conduit between sales and the customer.
• Escalate issues on behalf of the customers where necessary and provide basic technical support.
• Identify opportunities and sell new products to existing client SMB customers.
• Promote specific value‑added services as required. Work with sales channels to understand client requirements and a contact. strategy to deliver growth through new products and retention of existing ones.
• Continually seek opportunities to improve customer experience.
• Internal referral point for retention, sales

Skills

B2B telco sales

Sales targets

CRM proficiency

O365

Multinational experience

Virtual sales team

Tools

Salesforce

Tableau

Job description

MicroSourcing in Taguig is seeking a Sales Account Manager for B2B Telco to manage a portfolio of mid‑market customers. This onsite, dayshift role focuses on retaining and expanding relationships with key business clients and meeting sales targets.

You will collaborate with cross‑functional teams, interpret account needs, and promote value‑added services to drive growth. The ideal candidate has 2–3 years in B2B telco sales and is comfortable in a multinational, fast‑paced environment.