ATM Services Head

Rizal Commercial Banking Corporation (RCBC); Pateros; On-site; PHP 1,500,000 - 2,300,000; Full time

Job summary

Rizal Commercial Banking Corporation (RCBC) is seeking a senior Operations and Support leader to manage the division’s back-office delivery for existing and planned bank products and services. The role ensures AMLA, compliance, and regulatory adherence across activities.

The candidate will direct staff performance, training, and succession planning while aligning goals with corporate objectives and MORB guidelines. The DCO responsibility further emphasizes strong compliance oversight.

Qualifications

• Graduate of any relevant course. Master’s degree is an advantage.
• Licensure/certification/accreditation by appropriate government agency or industry association is a must for relevant positions or preferred for those that do not require such.
• 12-14 years of experience in banking operations in a senior level supervisory role.
• Experience with BSP circulars, regulations and MORB is expected.

Responsibilities

• Oversee back-office delivery and support of existing and planned bank products and services.
• Ensure AMLA, Compliance and other regulatory requirements are followed across responsibilities.
• Manage performance, career progression, training and succession planning for officers and staff.
• Plan and implement division goals in line with corporate objectives and scorecard metrics.
• Act as Deputy Compliance Officer (DCO) and monitor regulatory compliance.

Education

Bachelor's degree in relevant field

Master’s degree (advantage)

Job description

Function

Operations and Support

Job Summary

• Manages the assigned division's overall back-office delivery and support of existing, planned, and
• development of various Bank products and services in collaboration with other relevant parties of
• the organization, with full knowledge and application of current AMLA, Compliance and other
• regulatory requirements related to his/her specific responsibilities.

How will you contribute?

• 1. Responsible for the overall back-office delivery and support of existing, planned and
• development of various Bank products and services such as not but not limited to
• processing, documentation, accounting, reportorial, regulatory and compliance adherence,
• market and industry competitiveness, ensuring continuity of service at all times.
• 2. Manages and directs the professional careers of the respective officers and staff such as
• but not limited to performance management, career progression, training and development
• and succession planning.
• 3. Responsible for cost management and continuous process improvement, innovation and
• productivity initiatives either through process or systems.
• 4. Responsible for the planning and implementation of the division's goals and objectives
• within the context of the overall corporate goals and vision within the framework of OG
• balance scorecard and metrics.
• 5. Functions as Deputy Compliance Officer (DCO). Responsible for the implementation and
• monitoring of compliance with applicable regulatory issuances in their respective areas of
• responsibility and will also be held accountable for non-compliance with regulatory
• requirements, as well as the internal policies and procedures of the Bank.
• 6. In all of the above functions, ensure adherence to all AMLA, Compliance and other
• regulatory requirements. Keeps abreast of updates on BSP policies as stipulated in the
• Manual of Regulations for Banks (MORB) and Bank policies as specified in the Money
• Laundering and Terrorist Financing Prevention Program (MTPP) through circulars, required
• seminars/programs and adheres to said policies.

What will make you successful?

• Graduate of any relevant course. Master’s degree is an advantage.
• Licensure/certification/accreditation by appropriate
• government agency or industry association is a must
• for relevant positions or else preferred for those that
• do not require such.
• 12-14 years of experience in banking operations in a
• (senior level) supervisory role
• Must have a solid experience in Bank’s operations, products and services
• BSP circulars, regulations and reports
• Day-to-day banking activities (i.e. Head Office and
• Business Centers)
• #LI-GQ1