ATM/POS Field Engineer - On-site Repairs & Training

One Point Contact Inc.; Sagayad; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Medical Dental Svc.

Incentive Bonus

Travel & Housing Allowance

Job summary

One Point Contact, Inc. is seeking a field service technician to perform hardware repairs, installations, software upgrades, and preventive maintenance on self-service financial products and POS systems across our network.

You will conduct on-site troubleshooting, provide root-cause analysis to customers, train bank staff on First Line Maintenance, ensure SLA compliance, and escalate issues when needed. The company offers travel and housing allowances and an incentive bonus; join a nationwide

Responsibilities

• On-site troubleshooting and root-cause analysis to customers.
• Train bank staff on First Line Maintenance procedures.
• Ensure SLA compliance and handle customer complaints professionally.
• Escalate maintenance concerns promptly to supervisors.

Job description

One Point Contact, Inc. is seeking a field service technician to perform hardware repairs, installations, software upgrades, and preventive maintenance on self-service financial products and POS systems across our network.

You will conduct on-site troubleshooting, provide root-cause analysis to customers, train bank staff on First Line Maintenance, ensure SLA compliance, and escalate issues when needed. The company offers travel and housing allowances and an incentive bonus; join a nationwide