IT Field Technician

VERIANT SOLUTIONS; Contract; On-site; PHP 279,000 - 446,400; Full time

Job summary

A leading company in the IT support sector is seeking a POS Field Engineer to provide onsite support for point of sale systems in restaurants. The role requires technical expertise in hardware and software troubleshooting, along with excellent customer service skills. Candidates must have reliable transportation and be available for service calls during nights and weekends.

Qualifications

• Experience with CAT-5 cable and IT systems.
• Ability to provide quality support and responsiveness.
• Availability for service calls on nights and weekends.

Responsibilities

• Provide onsite support service to restaurants on POS systems.
• Identify, analyze, and repair hardware, software, and network failures.
• Manage company inventory of parts required for customer equipment.

Skills

Customer care

Hardware repair

Software troubleshooting

Network analysis

Job description

Veriant Solutions is actively seeking a POS Field Engineer to provide onsite support service to restaurants, working on point of sale systems, printers, CAT-5 cable and IT systems.

• This is a mobile service position.
• Candidates should possess a reliable vehicle, laptop and smartphone
• Experience should include CAT-5 cable, PC build, PC break/fix and knowledge of MS technologies.

Requirements:

Candidates must meet the following criteria:
• Provide quality support, responsiveness, and customer care.
• Identify, analyze, and repair hardware, software and network failures.
• Understanding of AC power and the effects of a properly grounded AC circuity.
• Availability to run service calls on nights and weekends.
• Manage company inventory of parts required to maintain customer equipment
• Clean background , DMV record, and drug screen are required.
• Own reliable transportation, smart phone, basic work tools, and laptop