ATM & CAM Channel Leader — Drive Growth & Experience

Metrobank; Makati; On-site; PHP 400,000 - 700,000; Full time

Job summary

Metrobank is seeking a Channel Manager to drive business results for ATM and CAM channels, developing strategies to improve profitability, reduce cost-to-serve, and enhance customer experience. You will coordinate with segment leads and bank units to meet self-service channel requirements and ensure compliance with regulatory standards.

As a Junior Officer, you will plan budgets, monitor performance, and contribute to strategic directions for the channel.

Qualifications

• Specialized knowledge in technology applications in banking.
• Sales and marketing expertise is a plus.
• Process improvement skills.
• Strategic thinking with cross-functional collaboration.

Responsibilities

• Meets or exceeds business results for the assigned channels (ATM/CAM).
• Process PADCOM documents or ATM Agreements for onlining/installation.
• Review renewals and terminations for existing clients for accuracy and compliance.
• Review ATM lease payments and security deposits for accuracy and compliance.
• Process and endorse ATM/CAM scorecards and related reports.
• Plan budgets for acquisitions and deployments of ATM/CAM terminals.
• Identify and monitor performance of ATM/CAM terminals to maximize usage and profitability.
• Coordinate ATM/CAM/CCAM movements (delivery, pullout, relocation & swapping).
• Facilitate ATM/CAM reassessment processes to ensure security updates.
• Support regulatory and internal control compliance.

Skills

Cross-functional teamwork

Strategic thinking

Sales & marketing

Process improvement

Banking tech know-how

Job description

Metrobank is seeking a Channel Manager to drive business results for ATM and CAM channels, developing strategies to improve profitability, reduce cost-to-serve, and enhance customer experience. You will coordinate with segment leads and bank units to meet self-service channel requirements and ensure compliance with regulatory standards.

As a Junior Officer, you will plan budgets, monitor performance, and contribute to strategic directions for the channel.