Associate, Patient Relations

Energy Development Corporation; Hinoba-an; Hybrid; PHP 260,000 - 340,000; Full time

Job summary

Energy Development Corporation is seeking an Associate in Patient Relations to manage patient inquiries, schedule appointments, and support billing functions. The role includes ensuring accurate communication of charges for surgeries, coordinating preoperative needs, and maintaining documentation for patient records.

The ideal candidate will assist in billing, monitor AR aging and settlement reports, and ensure timely communication of patient preparation requirements to support smooth surgical

Qualifications

• Clear communication with patients and guests to facilitate inquiries and scheduling.
• Ability to handle appointment scheduling, confirmations, and inquiries effectively.
• Support billing and cashiering functions as a backup when needed.
• Monitor AR aging and settlement reports for credit card payments.

Responsibilities

• Facilitate internal and external flow of communication with patients and guests; receive, document, and process appointment requests.
• Handle inquiries, schedule appointments, and confirm bookings for patients.
• Assist patients with inquiries and provide information as needed; act as backup in billing/cashiering.
• Monitor AR aging and settlement reports for card payments; ensure patient safety by communicating prep needs before surgery.

Skills

Communication

Scheduling

Billing backup

AR aging

Documentation

Job description

## Associate, Patient RelationsApply: AEI Trinoma: AEI Rockwell Head Office: Full time: Posted Yesterday: JR00004749# Eye your future with us.Work, learn and collaborate alongside top caliber professionals who have years of experience and knowledge hailing from diverse backgrounds.1. Responsible for facilitating the internal and external flow of communication through the effective receiving of patients and guests, documentation, reporting, and processing of requests for appointments. 2. Responsible for inquiry handling, appointment scheduling, and confirmation. 3. Provides assistance to the patient with any inquiry. 4. Act as a backup in the billing and cashiering function. 5. Monitoring of the AR aging report. 6. Monitoring of the settlement report for credit card payment. 7. Responsible for ensuring patient safety by communicating to them their preparation needs before the surgery as well as satisfy every clinical need by conducting preoperative eveluation, documentation and scheduling. 8. Responsible for ensuring patients are accurately informed about charges for surgeries.9. Refer to JDs of Patient Benefits and Surgical Coordinator