Patient Relations & Care Coordinator

Energy Development Corporation; Hinoba-an; Hybrid; PHP 260,000 - 340,000; Full time

Job summary

Energy Development Corporation is seeking an Associate in Patient Relations to manage patient inquiries, schedule appointments, and support billing functions. The role includes ensuring accurate communication of charges for surgeries, coordinating preoperative needs, and maintaining documentation for patient records.

The ideal candidate will assist in billing, monitor AR aging and settlement reports, and ensure timely communication of patient preparation requirements to support smooth surgical

Qualifications

• Clear communication with patients and guests to facilitate inquiries and scheduling.
• Ability to handle appointment scheduling, confirmations, and inquiries effectively.
• Support billing and cashiering functions as a backup when needed.
• Monitor AR aging and settlement reports for credit card payments.

Responsibilities

• Facilitate internal and external flow of communication with patients and guests; receive, document, and process appointment requests.
• Handle inquiries, schedule appointments, and confirm bookings for patients.
• Assist patients with inquiries and provide information as needed; act as backup in billing/cashiering.
• Monitor AR aging and settlement reports for card payments; ensure patient safety by communicating prep needs before surgery.

Skills

Communication

Scheduling

Billing backup

AR aging

Documentation

Job description

Energy Development Corporation is seeking an Associate in Patient Relations to manage patient inquiries, schedule appointments, and support billing functions. The role includes ensuring accurate communication of charges for surgeries, coordinating preoperative needs, and maintaining documentation for patient records.

The ideal candidate will assist in billing, monitor AR aging and settlement reports, and ensure timely communication of patient preparation requirements to support smooth surgical