Patient Experience & Scheduling Coordinator

Energy Development Corporation; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Healthcare support

Job summary

Asian Eye Institute in the Philippines is seeking a Patient Coordinator to manage patient inquiries, schedule appointments, and support billing and cashiering activities. The role ensures smooth patient flow, accurate documentation, and coordination of preoperative requirements for surgeries, while keeping patients informed about charges.

The position emphasizes patient safety, service excellence, and collaboration with a medical team recognized for Harvard-trained specialists and international

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage patient inquiries and coordinate appointments.
• Basic documentation and reporting capabilities.
• Willingness to assist in billing and cashiering tasks as needed.
• Attention to accuracy in medical scheduling and patient information.

Responsibilities

• Facilitate internal and external flow of communication by receiving patients and guests.
• Handle inquiries, schedule appointments, and confirm bookings.
• Assist patients with inquiries and provide information.
• Act as backup in billing and cashiering functions.
• Monitor AR aging and settlement reports for card payments.
• Ensure patient safety by communicating preparation needs before surgery and coordinating preoperative activities.
• Inform patients about charges for surgeries and coordinate with the team.

Job description

Asian Eye Institute in the Philippines is seeking a Patient Coordinator to manage patient inquiries, schedule appointments, and support billing and cashiering activities. The role ensures smooth patient flow, accurate documentation, and coordination of preoperative requirements for surgeries, while keeping patients informed about charges.

The position emphasizes patient safety, service excellence, and collaboration with a medical team recognized for Harvard-trained specialists and international