Associate II, Sales Support (Order Entry & Quotation)

Ingram Micro Philippines BPO LLC; Manila; Hybrid; PHP 300,000 - 420,000; Full time

Job summary

Ingram Micro Philippines BPO LLC is seeking candidates for an order processing role in Manila. The team handles order verification, data accuracy, and quote preparation for pre-sales customers, ensuring timely order release and fulfillment.

You will coordinate with sales and customer service to manage quotes, respond to inquiries, and maintain records of quotes and communications. Fresh graduates are welcome; experience in supply chain or IT distribution is a plus.

Qualifications

• College graduate of any course; if High School or SHS Diploma, should have at least 2 years functional experience.
• Fresh graduates are welcome to apply.
• Background in supply chain or IT distribution is a huge advantage but not required.

Responsibilities

• Verifies and reviews the accuracy of orders.
• Order entry/order processing until order release/fulfillment
• Prepares product/license quotes as needed for pre-sales customers.
• Validate all quote data to ensure correctness before submission.
• Follow up with customers and partners to drive quote conversion into sales.
• Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.
• Works with sales management, sales reps and customer service to process customer orders and/or change orders.
• Maintain updated records of quotes, follow-ups, and customer communications.

Skills

English communication

MS Excel

Time-zone alignment

Education

College graduate (any course)

Tools

MS Excel (VLOOKUP, Pivot)

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: It's fun to work in a company where people truly BELIEVE in what they're doing! Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways.

Job Responsibilities:

• Verifies and reviews the accuracy of orders.
• Order entry/order processing until order release/fulfillment
• Prepares product/license quotes as needed for pre-sales customers.
• Validate all quote data to ensure correctness before submission.
• Follow up with customers and partners to drive quote conversion into sales.
• Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.
• Works with sales management, sales reps and customer service to process customer orders and/or change orders.
• Maintain updated records of quotes, follow-ups, and customer communications.

Qualifications:

• College graduate of any course; if High School or SHS Diploma, should have at least 2 years functional experience.
• Fresh graduates are welcome to apply.
• Background in supply chain or IT distribution is a huge advantage but not required
• Good English communication skills - oral and written
• Knowledgeable with basic to intermediate MS Excel functions (vlookup, pivot, etc)
• Willing to work on day shift (AU time zone) and 10 days RTO/month (2 consecutive weeks) #LI-Hybrid

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.