Associate, AML Compliance

Western Union; Quezon City; Hybrid; PHP 300,000 - 600,000; Full time

Benefits offered by this job

Paid sick leave

Vacation leave

HMO coverage

Hybrid working arrangement

Job summary

Western Union is seeking an Associate, AML Compliance in the Philippines to join a global team focused on preventing money laundering, fraud, and other financial crimes. The role emphasizes transactional history analysis, due diligence, and AML interviews to safeguard customers and the company.

You will work in a hybrid setup with rotating shifts, contributing to process improvements and maintaining high service standards while collaborating across global teams.

Qualifications

• Fluency in English with strong verbal and written skills.
• Bachelor’s degree or equivalent.
• Strong analytical skills and attention to detail.
• Proficiency in Microsoft Excel and Word.
• Ability to multitask across multiple systems.
• Willingness to work flexible shifts according to business needs.
• Experience in customer service or AML compliance is a plus.

Responsibilities

• Perform transactional history analysis and AML interviews to identify potential fraud or questionable activity.
• Deliver high quality and productive results that meet targets.
• Learn continuously to enhance AML compliance products and processes.
• Ensure excellent customer service.

Skills

Fluent English

Bachelor's degree

Analytical skills

MS Office

Multitasking

Shift flexibility

AML/Cust svc experience

Education

Bachelor's degree or equivalent

Tools

Microsoft Office (Excel, Word)

Job description

Role Responsibilities

Are you ready to join an advanced team with a global company that is passionate about preventing money laundering, fraud, and other illegal financial transactions? Are you ready to unleash your potential in a global business that is committed to making financial services accessible to people everywhere? Then it’s time to join Western Union as an Associate, AML Compliance. Key responsibilities included below:

• Perform transactional history analysis, due diligence, and AML Compliance interviews to identify potential consumer fraud or questionable activity in an effort to protect customers and the company.
• Deliver high quality and productivity results that meet the identified targets.
• Learn continuously to enhance AML Compliance products and process knowledge.
• Ensure excellent customer service.

JR0131923

Role Requirements

• Fluency in English - outstanding verbal, written and listening skills.
• Bachelor’s degree or equivalent.
• Strong analytical skills, attention to detail, and independent decision making.
• Proficiency in Microsoft Office (Excel, Word).
• Ability to multitask and navigate through multiple systems at the same time.
• Flexibility to work in various shifts, according to business needs.
• Experience in customer service and/or AML Compliance would be an advantage.

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office for a minimum of three days.

The role operates on a quarterly rotating schedule, with working hours of 12:00 PM-9:00 PM or 6:00 PM-3:00 AM (Philippines time). Candidates must be flexible to work either schedule, with shifts changing every three months.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your Philippines Specific Benefits Include

• Paid sick leave and vacation leave
• HMO coverage with dependents from day 1 of employment, subject to insurer's review
• Hybrid working arrangement

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date

10-16-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.