Senior Specialist, AML Compliance

The Western Union Company; Quezon City; Hybrid; PHP 800.000 - 1.100.000; Vollzeit

Benefits dieser Stelle

Hybrid working arrangement

Health insurance options

HMO coverage from day 1

Zusammenfassung

The Western Union Company is seeking a Senior Specialist, AML Compliance in the Philippines. The role focuses on transactional history analysis, due diligence, and AML interviews to detect potential fraud and protect customers and the company.

You will deliver high-quality results, maintain excellent customer service, and continuously expand your AML knowledge within a hybrid work setup requiring three days in the office weekly.

Qualifikationen

• 2 years of experience in Bank Secrecy Act, AML Compliance, or general/risk-based compliance.
• Fluency in English – outstanding verbal, written and listening skills.
• Bachelor’s degree or equivalent.
• Strong analytical skills, attention to detail, and independent decision making.
• Proficiency in Microsoft Office (Excel, Word).
• Ability to multitask and navigate through multiple systems.

Aufgaben

• Perform transactional history analysis, due diligence, and AML Compliance interviews to identify potential consumer fraud or questionable activity to protect customers and the company.
• Ensure excellent customer service.
• Deliver high quality and productivity results that meet identified targets.
• Learn continuously to enhance AML Compliance knowledge.

Kenntnisse

Fluency in English

Analytical skills

Attention to detail

Independent decision making

Multitasking

Customer service

Ausbildung

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Jobbeschreibung

Role Responsibilities

Are you ready to join an advanced team with a global company that is passionate about preventing money laundering, fraud, and other illegal financial transactions? Are you ready to unleash your potential in a global business that is committed to making financial services accessible to people everywhere? Then it’s time to join Western Union as a Senior Specialist, AML Compliance.

• Perform transactional history analysis, due diligence, and AML Compliance interviews to identify potential consumer fraud or questionable activity in an effort to protect customers and the company.
• Ensure excellent customer service.
• Deliver high quality and productivity results that meet the identified targets.
• Learn continuously to enhance AML Compliance product and process knowledge.

Role Requirements

• 2 years of experience in any of the following: Bank Secrecy Act, AML Compliance, general and/or risk based compliance.
• Fluency in English – outstanding verbal, written and listening skills.
• Bachelor’s degree or equivalent.
• Strong analytical skills, attention to detail, and independent decision making.
• Proficiency in Microsoft Office (Excel, Word).
• Ability to multitask and navigate through multiple systems at the same time.
• Flexibility to work in various shifts, according to business needs.
• Experience in customer service and/or AML Compliance would be an advantage.
• Flexibility to work 8-hour shifts between 7:00 AM and 8:00 PM (Manila time), according to business needs, with assigned schedules varying within this range.
• Workplace Option HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits and Other Details

Your Philippines specific benefits include:

• Short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few.
• Paid sick leave and vacation leave.
• Health card (HMO) coverage from day 1 of employment – dependents can be covered, subject to the insurer’s review of eligibility.
• Hybrid working arrangement.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.

We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-Hybrid #LI-RP

Estimated Job Posting End Date: 10-13-2026. This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

About Western Union

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible.