ASSISTANT RETAIL STORE MANAGER

WHR Global Consulting; La Union; On-site; PHP 300,000 - 420,000; Full time

Job summary

WHR Global Consulting is seeking an Assistant Retail Store Manager in the Philippines to support the Store Manager in daily operations and drive sales while ensuring premium customer experience. You will guide Sales Experts, assist in reporting, and ensure flawless partner program execution on the sales floor.

The role requires strong English communication, sales prowess, and leadership abilities, with a track record of meeting targets.

Qualifications

• Fluent in English, both written and spoken.
• Excellent sales presentation and relationship-building skills.
• Strong interpersonal and communication abilities.
• Sales targets achievement track record.
• Analytical and problem-solving abilities.
• Experience with inventory management and retail sale processes.
• Willingness to work weekends and holidays.
• Experience with premium FMCG/retail brands is an advantage.

Responsibilities

• Assist Store Manager in daily store operations to meet sales and customer experience goals.
• Lead Sales Experts, assist in store reporting, and ensure partner program execution.
• Maintain visual merchandising standards and inventory control.
• In Store Manager absence, assume full responsibility for store operations.

Skills

Fluent in English

Sales presentation

Interpersonal skills

Team-oriented

Results-driven

Analytical and problem-solving

Inventory management

Retail sales processes

Microsoft Office

Flexible schedules

Customer service experience

Premium brand experience

Tools

Microsoft Office

Job description

Job Description

Job Description

The Assistant Retail Store Manager supports the Store Manager in overseeing daily store operations to ensure sales and operational objectives are met while delivering a premium customer experience. This role plays a key part in driving sales performance, ensuring operational compliance, and maintaining high standards in visual merchandising, inventory management, and customer service. The Assistant Retail Store Manager acts as a leader on the sales floor, providing guidance to the Retail Sales Experts, assisting in store-level reporting, and ensuring partner program execution. In the absence of the Store Manager, the Assistant Store Manager assumes full responsibility for the store’s operations.

Minimum Qualifications

• Fluent in English, both written and spoken
• Professional appearance with excellent sales presentation skills and ability to build strong customer relationships
• Strong interpersonal and communication skills; able to convey complex messages in a clear, simple manner
• Team-oriented, pleasant, and service-minded attitude
• Demonstrated track record of achieving and exceeding sales targets; results-driven
• Highly motivated by challenges and collaborative in approach
• Strong analytical and problem-solving abilities
• Proficient in inventory management and retail sales processes
• Passion for continuous learning and adherence to company’s Sales Guidance
• Basic proficiency in Microsoft Office applications
• Flexibility to work varied schedules, including weekends and holidays
• Previous experience in retail sales, customer service, or customer relations strongly preferred
• Experience working with premium FMCG or retail brands is an advantage

English Language Communication Skills Strong Interpersonal Team-Oriented Results-Driven Analytical Skill Problem-Solving Skill Microsoft Office Service-Minded Pleasant

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