Assistant Retail Store Manager

WHR Global Consulting; Cebu City; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading consulting firm in Cebu City is seeking an experienced Assistant Retail Store Manager. This role involves supporting store operations, driving sales performance, and ensuring high customer service standards. The ideal candidate has a Bachelor's degree, strong sales skills, and prior retail experience. Candidates should be flexible with working hours, including weekends and holidays. This full-time, onsite position offers an excellent opportunity to lead a dynamic team.

Qualifications

• Fluent in English, both written and spoken.
• Professional appearance with excellent sales presentation skills.
• Strong interpersonal and communication skills.
• Demonstrated track record of achieving sales targets.
• Prior sales experience required.
• Experience in retail sales or customer relations preferred.

Responsibilities

• Support the Store Manager in overseeing daily operations.
• Drive sales performance and maintain compliance.
• Provide guidance to Retail Sales Experts.
• Ensure store operations in absence of Store Manager.

Skills

Fluent in English

Sales presentation skills

Interpersonal skills

Analytical abilities

Problem-solving abilities

Team-oriented attitude

Customer relationship building

Flexibility in working schedules

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

POSITION TITLE: Assistant Retail Store Manager

WORK LOCATION: Cebu City

WORK SETUP: Full-Time, Onsite

The Assistant Retail Store Manager supports the Store Manager in overseeing daily store operations to ensure sales and operational objectives are met while delivering a premium customer experience. This role plays a key part in driving sales performance, ensuring operational compliance, and maintaining high standards in visual merchandising, inventory management, and customer service. The Assistant Retail Store Manager acts as a leader on the sales floor, providing guidance to the Retail Sales Experts, assisting in store-level reporting, and ensuring partner program execution. In the absence of the Store Manager, the Assistant Store Manager assumes full responsibility for the store’s operations.

QUALIFICATIONS:

• Bachelor’s degree (or equivalent experience)
• Fluent in English, both written and spoken
• Professional appearance with excellent sales presentation skills and ability to build strong customer relationships
• Strong interpersonal and communication skills; able to convey complex messages in a clear, simple manner
• Team-oriented, pleasant, and service-minded attitude
• Demonstrated track record of achieving and exceeding sales targets; results-driven
• Highly motivated by challenges and collaborative in approach
• Strong analytical and problem-solving abilities
• Proficient in inventory management and retail sales processes
• Passion for continuous learning and adherence to company’s Sales Guidance
• Basic proficiency in Microsoft Office applications
• Flexibility to work varied schedules, including weekends and holidays
• Prior sales experience required
• Previous experience in retail sales, customer service, or customer relations strongly preferred
• Experience working with premium FMCG or retail brands is an advantage