Assistant Operations Manager

Azora Trading and Marketing OPC; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Company Christmas gift

Company events

Employee discount

Health insurance

Opportunities for promotion

Promotion to permanent employee

Job summary

Azora Trading and Marketing OPC seeks an Assistant Operations Manager to support daily logistics, warehouse and e‑commerce operations, ensuring efficient inventory movement and timely order fulfillment.

The role collaborates with cross-functional teams, monitors KPIs, and drives process improvements while ensuring SOP and safety compliance. Hybrid work setup in Mandaluyong.

Qualifications

• Bachelor's degree in a related field.
• 3–5 years of experience in logistics, warehouse operations, or e-commerce.
• Experience managing online marketplaces (Shopee, Lazada, TikTok Shop) is a plus.
• Strong leadership, organizational, analytical and problem-solving skills.
• Proficient in Microsoft Office; ERP/WMS/OMS experience advantageous.

Responsibilities

• Assist in day-to-day operations of logistics, warehouse, and e-commerce activities.
• Monitor order processing, picking, packing, dispatch, and delivery for timely fulfillment.
• Coordinate with warehouse personnel, courier partners, and 3PL providers to resolve issues.
• Oversee inventory movement and stock accuracy across warehouses and online platforms.
• Monitor KPIs like order fulfillment, delivery, inventory, productivity, and service levels.
• Identify gaps and suggest process improvements to boost efficiency and cut costs.

Skills

Leadership

Organizational skills

Analytical skills

Problem solving

Excel

ERP systems

WMS

OMS

Education

Bachelor's degree in Business Administration

Supply Chain Management

Logistics

Tools

ERP systems

WMS

OMS

Microsoft Excel

Job description

Job Description

We are looking for a highly organized and results-driven Assistant Operations Manager to support the daily operations of the Company's logistics, warehouse, and e-commerce functions. This role is responsible for ensuring the efficient movement of inventory, timely order fulfillment, seamless coordination with warehouse teams and logistics partners, and the smooth execution of online marketplace operations. The Assistant Operations Manager will work closely with cross-functional teams to improve operational efficiency, maintain service quality, and support the achievement of business objectives.

Key Responsibilities

• Assist in managing the day-to-day operations of logistics, warehouse, and e-commerce activities.


• Monitor order processing, picking, packing, dispatch, and delivery to ensure timely and accurate order fulfillment.


• Coordinate with warehouse personnel, courier partners, and third-party logistics providers to address operational concerns and resolve issues promptly.


• Oversee inventory movement and maintain stock accuracy across warehouses and online selling platforms.


• Monitor key performance indicators (KPIs), including order fulfillment, delivery performance, inventory accuracy, productivity, and customer service levels.


• Identify operational gaps and recommend process improvements to enhance efficiency, productivity, and cost-effectiveness.


• Ensure compliance with Company policies, standard operating procedures (SOPs), safety regulations, and quality standards.


• Assist in workforce planning, scheduling, and resource allocation to meet operational requirements.


• Prepare operational reports, analyze performance data, and provide recommendations to Management for continuous improvement.


• Collaborate with the Marketing, Customer Service, Finance, Supply Chain, and Warehouse teams to ensure seamless operations and customer satisfaction.


• Support the implementation of new operational systems, technologies, and process improvement initiatives.


• Perform other duties and responsibilities as assigned by Management.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Industrial Engineering, Operations Management, or a related field.


• At least 3–5 years of relevant experience in logistics, warehouse operations, supply chain, e-commerce, or operations management.


• Experience managing online marketplaces such as Shopee, Lazada, TikTok Shop, or similar e-commerce platforms is an advantage.


• Strong leadership, organizational, analytical, and problem-solving skills.


• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint; experience with ERP, WMS, OMS, or other operational management systems is an advantage.


• Excellent communication, coordination, and interpersonal skills.


• Ability to work independently and collaboratively in a fast-paced and dynamic environment.


• Strong attention to detail with the ability to manage multiple priorities and meet deadlines.

Job Type

Full-time, Permanent

Benefits

• Company Christmas gift


• Company events


• Employee discount


• Health insurance


• Opportunities for promotion


• Promotion to permanent employee

Work Setup

Hybrid

Work Location

Mandaluyong City