Assistant Manager - Retirement Services (Cebu / Moa) | Onsite

Tasq Staffing Solutions; Compostela; On-site; PHP 420,000 - 540,000; Full time

Job summary

Tasq Staffing Solutions in Cebu City, Philippines, is seeking an Assistant Manager for Retirement Services. This onsite role covers Cebu / MOA with a focus on team performance and client service.

You will lead a retirement services team, provide coaching, manage escalations, support new hires, and drive process improvements while ensuring compliance with internal policies and external regulations.

Minimum 2 years in retirement services and previous team leadership is required.

Qualifications

• With minimum of 2 years of College Education (No back subjects)
• At least 2 years Retirement Services (required); preferably retirement services in the same role
• Team Lead experience is required

Responsibilities

• Manage the process and take corrective steps where necessary or make incremental improvements
• Provide coaching and feedback to team members to enable them to improve their performance
• Assist new hires such that they are productive on the floor in the shortest possible time frame
• Handle escalations
• Provide inputs on process and system to the team members
• Client Interaction, where required at the level of Supervisors
• Ensure compliance with internal policies and procedures, external regulations and information security standards

Skills

Team leadership

Retirement services

Education

Two years college education

Job description

Assistant Manager - Retirement Services (Cebu / MOA) | Onsite

Company: Tasq Staffing Solutions

Job Type: Full Time

Location: Cebu City, Philippines

Description

Work Setup: Onsite (Cebu / Pasay)

Function: Operations

Required Educational Attainment:

• With minimum of 2 years of College Education (No back subjects)

Required Experience:

• At least 2 years Retirement Services (required); preferably retirement services in the same role
• Team Lead experience is required

Responsibilities:

• Manage the process and take corrective steps where necessary or make incremental improvements
• Provide coaching and feedback to team members to enable them to improve their performance
• Assist new hires such that they are productive on the floor in the shortest possible time frame
• Handle escalations
• Provide inputs on process and system to the team members
• Client Interaction, where required at the level of Supervisors
• Ensure compliance with internal policies and procedures, external regulations and information security standards