Assistant Manager Retail Training

adidas Group; Hinoba-an; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

adidas Group is seeking a Training Manager to develop and manage retail operations trainings, aligning needs with adidas group courses and ensuring consistent global delivery. The role coordinates with District Managers, Operations Managers and Sales teams to optimize training impact and resources.

The incumbent will lead content adaptation, monitor quality, and drive improvements based on KPI feedback, while supporting local graduates toward adidas degree in retail management.

Qualifications

• University degree or above.
• Minimum 5 years experience in retail related function.
• Minimum 3 years experience in retail training development and delivery in leading multinational / consumer goods company, or very successful franchise store manager experience.
• Experience with apparel retail or franchise training preferred.

Responsibilities

• Conduct training needs assessments within the country and map adidas group courses to needs.
• Develop and manage the retail training calendar with key stakeholders.
• Adapt regional/global training materials to local subsidiary requirements while preserving learning objectives.
• Champion retail trainings and coordinate with operations, marketing and sales teams.
• Prioritize training per account and optimize resources and locations.
• Manage training resources including internal and external trainers and monitor delivery quality.
• Review feedback and KPIs to recommend improvements and update content accordingly.
• Track completion of training within adidas retail employee groups and prepare graduates for adidas degree in retail management.

Skills

Fluent English

Education

University degree

Tools

Outlook

Word

Excel

PowerPoint

Job description

PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:

Manage the development of retail operations trainings that equip the sales team with the essential knowledge in achieving business goals and targets.

KEY RESPONSIBILITIES:

Training Organization:

• To complete training needs assessments within the country and match courses available within adidas group to the needs.
• Develop and manage the retail training calendar in coordination with the District Manager, Operation Managers and Key Account Management teams as well as Sales Training Manager.
• To review trainin g materials received from region/global and adapt the training to the requirements of the subsidiary while maintaining the integrity of the course and its learning objectives to ensure consistent delivery globally
• To be the champion of retail trainings
• Prioritize training per account and optimize training resources and training locations.
• Work with Retail Operations, Marketing and Sales to develop and refine retail training contents, ensuring the relevance by collecting retail operations guidelines and priority, and using own retail benchmark.
• Manage training resources including internal and external trainers and monitor training delivery quality
• Review feedback from customers and training KPIs to recommend improvements
• Develop processes for regular revision of content and effectiveness of evaluation
• Develop stringent control process for monitoring training delivery quality and participant eligibility
• Leverage internal/external expertise to ensure Retail Trainers are equipped with the essential, latest knowledge crucial to high-impact training delivery
• To track the completion of training within the retail employee group of the certificates
• To manage the preparation of local graduates to the adidas degree in retail management

Budget & Expenses:

• Manage assigned training budget and ensure cost effectiveness
• Set performance and development plan with retail trainers; review and evaluate.

KEY RELATIONSHIPS:

External:

• Agency

Internal:

• Global different business units (Running/Basketball/Training/Original..etc)
• Great China training team
• TW market CTC & Marketing team
• TW Retail Operation team (ROM/DM)
• TW Retail Excellence

KNOWLEDGE, SKILLS AND ABILITIES :

• IT Skills: Outlook/Word/Excel/ PPT Advanced
• Language Skills: Fluent spoken and written English

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

• University degree or above
• Minimum 5 years experience in retail related function.
• Minimum 3 years experience in retail training development and delivery in leading multinational / consumer goods company, or very successful franchise store manager experience.
• Experience with apparel retail or franchise training preferred

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