Assistant Manager - Communication Surveillance (Chinese Speaker)

HSBC Electronic Data Processing (Philippines) Inc.; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

HSBC Electronic Data Processing (Philippines) Inc. is seeking an Assistant Manager for Communications Surveillance with Chinese language fluency.

The role involves reviewing electronic communications surveillance alerts and ensuring compliance, while collaborating with leadership to meet targets. The ideal candidate is fluent in Chinese, either a fresh graduate or with relevant surveillance experience, and possesses strong analytical and interpersonal skills to operate with limited supervision

Qualifications

• Open to fresh graduates fluent in both oral and written Chinese.
• Experience in trade, electronic/voice surveillance monitoring or related environment.
• Excellent analytical skills are key to the position.
• Knowledge of financial markets and regulation.
• Ability to understand and analyze communications for Market Abuse detection.
• Knowledge of surveillance systems tools is preferable.
• Strong interpersonal skills and team collaboration.
• Ability to handle escalated issues and carry them forward with senior management.

Responsibilities

• Review Electronic Communications surveillance alerts.
• Review alerts in Chinese language.
• Be flexible in resource allocation.
• Work with leadership to achieve targets.
• Make decisions with minimal supervision.
• Undertake surveillance in a timely manner.
• Ensure compliance with regulations and policies.

Skills

Chinese language

Fresh graduates

Analytical skills

Interpersonal skills

Decision making

Escalation handling

Tools

Surveillance systems tool

Job description

Somecareersshinebrighterthanothers.

Ifyou’relookingforacareerwhereyoucanmakearealimpression,joinHSBCanddiscoverhowvaluedyou’llbe.HSBCisoneofthelargestbankingandfinancialservicesorganizationsintheworld,withoperationsin62countriesandterritories.Weaimtobewherethegrowthis,enablingbusinessestothriveandeconomiestoprosper,and,ultimately,helpingpeopletofulfiltheirhopesandrealizetheirambitions.WearecurrentlyseekinganexperiencedprofessionaltojoinourteamintheroleofAssistant Manager - Communication Surveillance (Chinese Speaker).

JobResponsibilities

• Sufficient capacity to review Electronic Communications surveillance alerts
• Having the capability to review Chinese language alerts
• More flexibility in terms of resource allocation
• Work with the leadership team to achieve target results
• Capable of working and making decisions with minimal supervision
• Undertake surveillance on a timely manner
• Ensure compliance with applicable regulations and policies

JobRequirements

• Open to Fresh Graduates who are fluent in both oral and written Chinese language
• Experience in either trade, electronic/voice surveillance monitoring / oversight or related environment
• Excellent analytical skills are key to the position as the role includes a requirement to undertake complex behavioral analysis
• Knowledge of financial markets (including various asset classes) specifically, financial market regulation.
• Ability to understand either trade, electronic/voice communications and analyze these for the detection of potential Market Abuse
• Knowledge of the surveillance systems tool is preferable
• Strong interpersonal skills and experience of working effectively within a small team
• Ability to handle escalated issues and take these forward with senior management.

CandidatewithlessrelevantexperienceorskillsmaybeofferedalowerGlobalCareerBandthanstatedabove.

Duetotheurgenthiringneed,candidateswithimmediaterighttoworklocallyandnorelocationneedwillbeprioritized.

You’llachievemorewhenyoujoinHSBC.

HSBCiscommittedtobuildingaculturewhereallemployeesarevalued,respectedandopinionscount.Wetakeprideinprovidingaworkplacethatfosterscontinuousprofessionaldevelopment,flexibleworkingandopportunitiestogrowwithinaninclusiveanddiverseenvironment.PersonaldataheldbytheBankrelatingtoemploymentapplicationswillbeusedinaccordancewithourPrivacyStatement,whichisavailableonourwebsite.