Assistant Manager: Chinese Communication Surveillance

HSBC Electronic Data Processing (Philippines) Inc.; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

HSBC Electronic Data Processing (Philippines) Inc. is seeking an Assistant Manager for Communications Surveillance with Chinese language fluency.

The role involves reviewing electronic communications surveillance alerts and ensuring compliance, while collaborating with leadership to meet targets. The ideal candidate is fluent in Chinese, either a fresh graduate or with relevant surveillance experience, and possesses strong analytical and interpersonal skills to operate with limited supervision

Qualifications

• Open to fresh graduates fluent in both oral and written Chinese.
• Experience in trade, electronic/voice surveillance monitoring or related environment.
• Excellent analytical skills are key to the position.
• Knowledge of financial markets and regulation.
• Ability to understand and analyze communications for Market Abuse detection.
• Knowledge of surveillance systems tools is preferable.
• Strong interpersonal skills and team collaboration.
• Ability to handle escalated issues and carry them forward with senior management.

Responsibilities

• Review Electronic Communications surveillance alerts.
• Review alerts in Chinese language.
• Be flexible in resource allocation.
• Work with leadership to achieve targets.
• Make decisions with minimal supervision.
• Undertake surveillance in a timely manner.
• Ensure compliance with regulations and policies.

Skills

Chinese language

Fresh graduates

Analytical skills

Interpersonal skills

Decision making

Escalation handling

Tools

Surveillance systems tool

Job description

HSBC Electronic Data Processing (Philippines) Inc. is seeking an Assistant Manager for Communications Surveillance with Chinese language fluency.

The role involves reviewing electronic communications surveillance alerts and ensuring compliance, while collaborating with leadership to meet targets. The ideal candidate is fluent in Chinese, either a fresh graduate or with relevant surveillance experience, and possesses strong analytical and interpersonal skills to operate with limited supervision