Assistant Manager - Communication Surveillance (Chinese Speaker)

HSBC; Quezon City; Hybrid; PHP 900,000 - 1,200,000; Full time

Job summary

HSBC in Quezon City, Philippines, is seeking an Assistant Manager - Communication Surveillance (Chinese Speaker) to join our risk and compliance team. The role involves reviewing surveillance alerts with emphasis on Chinese-language cases and collaborating with leadership to achieve targets in a hybrid work setup.

The ideal candidate will be fluent in Chinese, have surveillance experience in financial markets, and possess strong analytical and interpersonal abilities to handle escalations and

Qualifications

• Fluent in Chinese (oral and written).
• Experience in surveillance monitoring/oversight or related environment.
• Strong analytical skills for complex behavioral analysis.
• Knowledge of financial markets and regulation.
• Ability to analyze electronic/voice communications for market abuse.
• Knowledge of surveillance systems tools is preferable.
• Strong interpersonal skills in a small team.
• Ability to handle escalated issues with senior management.

Responsibilities

• Review surveillance alerts with sufficient capacity.
• Review Chinese-language alerts.
• Maintain flexibility in resource allocation.
• Collaborate with leadership to meet target results.
• Work with minimal supervision.
• Undertake surveillance in a timely manner.
• Ensure compliance with applicable regulations and policies.

Skills

Chinese language

Surveillance experience

Analytical skills

Financial markets knowledge

Trade/communications analysis

Surveillance systems tools

Interpersonal skills

Escalation management

Job description

Location: Quezon, National Capital Region (NCR), PH, 1101

Brand: HSBC

Area of Interest: Risk and Compliance

Role Workstyle: Hybrid Worker

Date: 17 Sept 2026

Somecareersshinebrighterthanothers.

Ifyou'relookingforacareerwhereyoucanmakearealimpression,joinHSBCanddiscoverhowvaluedyou'llbe.HSBCisoneofthelargestbankingandfinancialservicesorganizationsintheworld,withoperationsin62countriesandterritories.Weaimtobewherethegrowthis,enablingbusinessestothriveandeconomiestoprosper,and,ultimately,helpingpeopletofulfiltheirhopesandrealizetheirambitions.Wearecurrentlyseekinganexperiencedprofessionaltojoinourteamintheroleof Assistant Manager - Communication Surveillance (Chinese Speaker).

JobResponsibilities

• Sufficient capacity to review Electronic Communications surveillance alerts
• Having the capability to review Chinese language alerts
• More flexibility in terms of resource allocation
• Work with the leadership team to achieve target results
• Capable of working and making decisions with minimal supervision
• Undertake surveillance on a timely manner
• Ensure compliance with applicable regulations and policies

JobRequirements

• Fluent in both oral and written Chinese language
• Experience in either trade, electronic/voice surveillance monitoring / oversight or related environment
• Excellent analytical skills are key to the position as the role includes a requirement to undertake complex behavioral analysis
• Knowledge of financial markets (including various asset classes) specifically, financial market regulation.
• Ability to understand either trade, electronic/voice communications and analyze these for the detection of potential Market Abuse
• Knowledge of the surveillance systems tool is preferable
• Strong interpersonal skills and experience of working effectively within a small team
• Ability to handle escalated issues and take these forward with senior management.

CandidatewithlessrelevantexperienceorskillsmaybeofferedalowerGlobalCareerBandthanstatedabove.

Duetotheurgenthiringneed,candidateswithimmediaterighttoworklocallyandnorelocationneedwillbeprioritized.

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