Hybrid Assistant Manager: Chinese Surveillance & Compliance

HSBC; Quezon City; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

HSBC in Quezon City, Philippines, is seeking an Assistant Manager - Communication Surveillance (Chinese Speaker) to join our risk and compliance team. The role involves reviewing surveillance alerts with emphasis on Chinese-language cases and collaborating with leadership to achieve targets in a hybrid work setup.

The ideal candidate will be fluent in Chinese, have surveillance experience in financial markets, and possess strong analytical and interpersonal abilities to handle escalations and

Qualifications

• Fluent in Chinese (oral and written).
• Experience in surveillance monitoring/oversight or related environment.
• Strong analytical skills for complex behavioral analysis.
• Knowledge of financial markets and regulation.
• Ability to analyze electronic/voice communications for market abuse.
• Knowledge of surveillance systems tools is preferable.
• Strong interpersonal skills in a small team.
• Ability to handle escalated issues with senior management.

Responsibilities

• Review surveillance alerts with sufficient capacity.
• Review Chinese-language alerts.
• Maintain flexibility in resource allocation.
• Collaborate with leadership to meet target results.
• Work with minimal supervision.
• Undertake surveillance in a timely manner.
• Ensure compliance with applicable regulations and policies.

Skills

Chinese language

Surveillance experience

Analytical skills

Financial markets knowledge

Trade/communications analysis

Surveillance systems tools

Interpersonal skills

Escalation management

Job description

HSBC in Quezon City, Philippines, is seeking an Assistant Manager - Communication Surveillance (Chinese Speaker) to join our risk and compliance team. The role involves reviewing surveillance alerts with emphasis on Chinese-language cases and collaborating with leadership to achieve targets in a hybrid work setup.

The ideal candidate will be fluent in Chinese, have surveillance experience in financial markets, and possess strong analytical and interpersonal abilities to handle escalations and