Assistant Finance Operations Manager - (Hybrid Work from Home and Office)

Cloudstaff Philippines Inc.; Mabalacat; Hybrid; PHP 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Health insurance

Performance bonuses

Paid time off

Remote-friendly policies

Career progression

Job summary

Cloudstaff Philippines Inc. is seeking a Finance Manager Level 1 to lead offshore finance operations and drive budgeting, forecasting, and reporting. You will manage AP/AR processes, improve controls, and collaborate with internal stakeholders to ensure accurate financial data.

The role emphasizes strategic thinking, process automation, and mentoring a growing finance team from a home-based setup in the Philippines.

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field.
• Master’s degree in Finance or CPA/CFA preferred.
• Experience in financial management and team leadership.

Responsibilities

• Oversee offshore finance operations including AP/AR, cash application, and reconciliations.
• Monitor SLAs, drive process improvements, and support automation initiatives.
• Lead and coach a finance team to achieve accuracy and efficiency.
• Collaborate with cross-functional teams to resolve financial issues.

Skills

Financial planning

Forecasting

Team leadership

Financial analysis

Fund procurement

Education

Bachelor’s in Finance/Accounting

Master’s in Finance (preferred)

CPA/CFA (preferred)

Tools

QuickBooks

SAP

Excel advanced

Job description

Job Description

Are you ready to redefine success in the financial world? We're on the hunt for a strategic yet dynamic Finance Manager Level 1 to energize our innovative finance squad. Dive into the heart of executing financial tasks, managing dynamic teams, and contributing to groundbreaking financial practices to propel your career to new heights with our globally connected team. Join us if you’re ready to make waves and have a meaningful impact in the finance industry while working from the comfort of your home in the Philippines!

KEY SKILLS:

• Plan, organize, and execute financial tasks and projects of the organization.
• Develop and implement plans for budgeting, forecasting, and reporting.
• Lead a team of finance professionals to meet and exceed organizational goals.
• Conduct financial analysis to drive key business decisions.
• Strategize on fund procurement through banks and other financial institutions.

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The Assistant Manager, Finance Operations supports the execution and oversight of offshore finance operations, including accounts payable, accounts receivable, cash application, collections, reconciliations, and routine accounting support activities. This role provides day-to-day supervision of team members, monitors service-level performance, ensures adherence to established controls and procedures, and assists in process improvement and automation initiatives. The Assistant Manager serves as a key liaison between the Finance Operations team and internal stakeholders to ensure efficient, accurate, and scalable financial operations.

Essential Responsibilities

• Supports the management of offshore finance operations team members responsible for AP processing, vendor maintenance, invoice coding, payment processing, AR support, cash application, collections, bank activity support, reconciliations, invoice research, and routine accounting activities.
• Oversees daily workflow assignments, monitors queues, and ensures timely completion of operational tasks in accordance with service-level expectations.
• Reviews transactions, reconciliations, exception reports, and supporting schedules for completeness, accuracy, and adherence to established procedures.
• Assists with AP and AR reconciliation activities related to acquisitions, integrations, and process transitions.
• Supports management of integrations between Workday and third-party systems, including banking platforms and payment solutions.
• Monitors client payment portals and works with internal and external stakeholders to resolve payment-related issues.
• Tracks and reports operational metrics, including aging reports, productivity measures, error rates, and service-level performance.
• Identifies process inefficiencies and supports automation, workflow improvement, and AI-enabled productivity initiatives.
• Assists in documenting procedures, training team members, and supporting transitions of work into the offshore finance operations environment.
• Escalates operational risks, control issues, and processing exceptions to the Finance Operations Manager as appropriate.
• Collaborates with Accounting, Billing, Treasury, Tax, Procurement, and Operations teams to resolve transactional issues and improve process efficiency.
• Supports month-end close activities by ensuring timely completion of assigned reconciliations, reporting, and accounting support tasks.
• Conducts quality reviews and provides coaching, guidance, and feedback to team members to improve performance and accuracy.
• Promotes cross-training, knowledge sharing, and adherence to standardized operating procedures.

Qualifications and Requirements

EXPERIENCE:

• 7+ years of relevant experience in financial management and 3+ years in team leadership.
• Proven experience in managing finance teams and optimizing financial processes.

QUALIFICATIONS:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Preferred: Master’s degree in Finance or a CPA/CFA certification.

SOFTWARE:

• Proficiency in financial and accounting software such as QuickBooks and SAP.
• Advanced use of Microsoft Excel for financial analysis and reporting.

PERSONALITY MATCH/SOFT SKILLS:

• Strong analytical and problem-solving skills.
• Effective communication and team collaboration abilities.
• Leadership capabilities with a focus on mentoring and developing team talent.
• Proactive and strategic thinker with a focus on results.

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Required Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, or a related field, or equivalent experience.
• Four+ years of accounting operations, finance operations, shared services, AP, AR, cash application, collections, reconciliations, or related experience.
• One+ year of supervisory, team lead, or informal leadership experience preferred.
• Experience supporting recurring finance processes with service-level expectations, quality controls, process documentation, and issue resolution.
• Exposure to ERP systems, workflow tools, reporting platforms, and finance process automation initiatives.
• Working knowledge of accounts payable, accounts receivable, cash application, reconciliations, and accounting operations controls.

Skills & Abilities

• Strong understanding of transactional finance operations and shared-services environments.
• Ability to lead daily operations while maintaining quality, accuracy, and timeliness standards.
• Strong analytical and problem-solving skills with attention to detail.
• Experience identifying opportunities for process optimization and automation.
• Ability to create and maintain operational reports, dashboards, and performance metrics.
• Effective communication and collaboration skills with global teams and stakeholders.
• Ability to coach and mentor team members while fostering accountability and continuous improvement.
• Proficiency with ERP systems, Microsoft Excel, and finance-related reporting tools.
• Working knowledge of AI-enabled productivity tools and automation technologies is preferred.
• Ability to successfully manage multiple priorities in a fast-paced environment while maintaining strong customer service and operational excellence.

Success Measures

• AP, AR, and cash application activities completed within established SLAs.
• High-quality reconciliations and transaction processing with minimal errors and rework.
• Continuous improvement initiatives successfully implemented.
• Team productivity and quality goals consistently achieved.
• Strong stakeholder satisfaction and issue resolution performance.
• Effective support of offshore scaling, process transitions, and automation efforts.

Perks and Benefits

• omprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc