A leading hospitality group in the Philippines is seeking an experienced manager to oversee restaurant operations. The role involves ensuring customer satisfaction, maintaining quality control, and training staff. Ideal candidates should have significant management experience in the hospitality industry and a college degree in a relevant field. This position offers an opportunity to work in a dynamic environment, focusing on both front and back-of-house operations.
Qualifications
Significant work experience in management and the hospitality industry.
Ability to use various software, including word processing and spreadsheets.
Front and back of house experience is a plus.
Responsibilities
Oversee all front and back of the house restaurant operations.
Ensure customer satisfaction through promoting excellent service.
Train new employees and provide ongoing training for all staff.
Skills
Management experience
Knowledge of food and beverage service
Training abilities
Education
College degree in business or related field
Job description
Qualifications And Standards
College degree preferred in business or a related field
Significant work experience in management and the hospitality industry
Strong working knowledge of food and beverage service
Front and back of house experience is a plus
Ability to use the Internet, Outlook, word processing and spreadsheet software, and position-specific software required
Duties And Responsibilities
Oversee all front and back of the house restaurant operations
Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
Maintain quality control for all food served
Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
Oversee health code compliance and sanitation standards
Train new employees and provide ongoing training for all staff