A hospitality management company is seeking an experienced manager to oversee restaurant operations in Muntinlupa. The role involves ensuring customer satisfaction, maintaining food quality, and training staff. Candidates should have a college degree in business or a related field and significant management experience. Strong knowledge of food and beverage service is required. This position offers the opportunity to manage a dynamic environment focused on service excellence.
Qualifications
Significant work experience in management and hospitality.
Ability to use software applications for restaurant operations.
Responsibilities
Oversee all front and back of the house restaurant operations.
Ensure customer satisfaction and respond to complaints.
Maintain quality control for all food served.
Project future needs for supplies and order accordingly.
Oversee health code compliance and sanitation standards.
Train new employees and provide ongoing training.
Skills
Management experience
Food and beverage service knowledge
Training and development skills
Education
College degree in business or related field
Job description
Qualifications and Standards
College degree preferred in business or a related field
Significant work experience in management and the hospitality industry
Strong working knowledge of food and beverage service
Front and back of house experience is a plus
Ability to use the Internet, Outlook, Word processing and Spreadsheet software and position specific software required
Duties and Responsibilities
Oversee all front and back of the house restaurant operations
Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
Maintain quality control for all food served
Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
Oversee health code compliance and sanitation standards
Train new employees and provide ongoing training for all staff