Branch Manager

Cabalen Management Co., Inc.; Makati; On-site; PHP 420,000 - 640,000; Full time

Job summary

A restaurant management company in Makati is seeking an individual with strong leadership skills to manage operations. Ideal candidates will possess a background in business or finance, with at least 2 years of restaurant management experience. Responsibilities include directing customer service, managing budgets, and fostering a culture of training and development. Strong communication and problem-solving skills are essential to succeed in this role.

Qualifications

• College degree preferred in business, finance, accounting or a related field.
• With 2 years experience in Restaurant management.
• Ability to use position specific software required.
• Ability to meet sales targets and production goals.
• Strong communication, problem solving and decision making skills.
• Results-driven and customer-focused.
• Familiarity with industry rules and regulations.
• Proficiency with Internet, Outlook, word processing and spreadsheet software, plus POS software.

Responsibilities

• Create a culture of training and development.
• Lead by example as a proactive team player.
• Direct all operational aspects including distribution, sales, and customer service.
• Manage budget and allocate funds appropriately.
• Facilitate regular team meetings focused on sales and service.
• Maintain, manage and monitor all customer related operational issues
• Facilitate regular team meetings focused on sales, service and product training
• Analyze staff evaluations and feedback to improve the customer’s experience

Skills

Basic accounting knowledge

Strong communication skills

Decision making skills

Problem solving skills

Customer focus

Ability to meet sales targets

Familiarity with industry’s rules and regulations

Customer-focused

Industry regulations awareness

Education

College degree in business, finance, accounting or related field

2 years experience in Restaurant management

Tools

Internet

Microsoft Outlook

Word processing software

Spreadsheet software

Job description

Qualifications and Standards

• College degree preferred in business, finance, accounting or a related field
• With basic accounting knowledge
• With 2 years experience in Restaurant management
• Ability to meet sales targets and production goals
• Strong communication, problem solving and decision making skills to effectively resolve customer and employee issues
• Results driven and customer focused
• Familiarity with industry’s rules and regulations
• Ability to use the Internet, Outlook, word processing and spreadsheet software and position specific software required

Duties and Responsibilities

• Create a culture of training and development
• Lead by example as a proactive team player
• Directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank’s objectives
• Manage budget and allocate funds appropriately
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Maintain, manage and monitor all customer related operational issues
• Facilitate regular team meetings focused on sales, service and product training
• Analyze staff evaluations and feedback to improve the customer’s experience