AREA SUPERVISOR (RETAIL)

INGCOPH TRADERS Inc.; Calamba; In loco; PHP 420.000 - 660.000; Tempo pieno

Descrizione del lavoro

INGCO PH TRADERS Inc. is seeking an Area Store Supervisor to oversee multiple store branches in the Laguna area. The role focuses on driving sales, managing inventory, ensuring SOP compliance, and guiding store personnel to boost branch performance.

The candidate will lead store inspections, monitor audit findings, and implement corrective actions while coordinating with warehouses and departments to maintain stock integrity and store standards.

Competenze

• Experience supervising multiple retail branches or operational sites.
• Strong knowledge of store operations, sales performance management, inventory control, and compliance procedures.
• Ability to analyse sales and operational reports and develop effective action plans.
• Proven leadership, coaching, communication, and team management skills.
• Ability to conduct store inspections, identify operational gaps, and follow through on corrective actions.
• Strong organisational skills and the ability to manage priorities across multiple branches.
• Sound judgement when addressing staffing, compliance, inventory, and operational concerns.
• Proficiency in standard office and reporting tools.

Mansioni

• Supervise and monitor the daily operations of multiple assigned branches.
• Conduct regular store visits, operational inspections, branch audits, and compliance inspections.
• Ensure branches comply with company policies, procedures, SOPs, and operational standards.
• Monitor store cleanliness, organisation, product displays, and overall store standards.
• Identify operational issues, address audit findings, and implement corrective actions.
• Monitor sales performance and ensure achievement of assigned branch targets.
• Analyse sales reports, identify areas for improvement, and implement action plans to improve sales and productivity.
• Monitor staff selling performance and customer service standards.
• Identify opportunities to increase sales and maximise store profitability.
• Monitor inventory accuracy and stock availability across assigned branches.
• Ensure proper receiving, transferring, releasing, safekeeping, and timely replenishment of merchandise.
• Monitor inventory discrepancies, damages, losses, and slow-moving items.
• Coordinate with the warehouse and relevant departments regarding stock concerns.
• Supervise and evaluate the performance of Store Supervisors, OICs, and store personnel.
• Ensure proper manpower allocation and staffing across assigned branches.
• Monitor attendance, discipline, productivity, and compliance of store employees.
• Identify training and development needs and support the growth of store personnel.
• Recommend personnel movements, promotions, and disciplinary actions when necessary.
• Monitor compliance with cash handling, inventory, documentation, and security procedures.
• Report major operational concerns and policy violations to management.

Conoscenze

Store operations

Leadership

Sales analysis

Team management

Compliance & SOPs

Inventory control

Staffing & scheduling

Office tools

Strumenti

MS Office

Descrizione del lavoro

About the role

The Area Store Supervisor oversees and manages the performance of multiple store branches within an assigned area. This position drives sales target achievement, effective inventory management, compliance with company policies and Standard Operating Procedures (SOPs), and consistent store operations. The role provides leadership, guidance, and operational support to store personnel to strengthen branch performance and business growth.

Key responsibilities

• Supervise and monitor the daily operations of multiple assigned branches.
• Conduct regular store visits, operational inspections, branch audits, and compliance inspections.
• Ensure branches comply with company policies, procedures, SOPs, and operational standards.
• Monitor store cleanliness, organisation, product displays, and overall store standards.
• Identify operational issues, address audit findings, and implement corrective actions.
• Monitor sales performance and ensure achievement of assigned branch targets.
• Analyse sales reports, identify areas for improvement, and implement action plans to improve sales and productivity.
• Monitor staff selling performance and customer service standards.
• Identify opportunities to increase sales and maximise store profitability.
• Monitor inventory accuracy and stock availability across assigned branches.
• Ensure proper receiving, transferring, releasing, safekeeping, and timely replenishment of merchandise.
• Monitor inventory discrepancies, damages, losses, and slow-moving items.
• Coordinate with the warehouse and relevant departments regarding stock concerns.
• Supervise and evaluate the performance of Store Supervisors, OICs, and store personnel.
• Ensure proper manpower allocation and staffing across assigned branches.
• Monitor attendance, discipline, productivity, and compliance of store employees.
• Identify training and development needs and support the growth of store personnel.
• Recommend personnel movements, promotions, and disciplinary actions when necessary.
• Monitor compliance with cash handling, inventory, documentation, and security procedures.
• Report major operational concerns and policy violations to management.

What we're looking for

• Experience supervising multiple retail branches, stores, or operational sites.
• Strong knowledge of store operations, sales performance management, inventory control, and compliance procedures.
• Ability to analyse sales and operational reports and develop effective action plans.
• Strong leadership, coaching, communication, and team management skills.
• Ability to conduct store inspections, identify operational gaps, and follow through on corrective actions.
• Strong organisational skills and the ability to manage priorities across multiple branches.
• Sound judgement when addressing staffing, compliance, inventory, and operational concerns.
• Proficiency in standard office and reporting tools.