Area Sales Supervisor

Hotel Kamana Sanctuary Resort & Spa; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

A luxury resort in Makati is seeking an experienced sales manager to lead a sales team. The candidate will supervise and motivate sales representatives, develop strategies, and analyze performance data. Essential qualifications include proven sales experience, strong communication skills, and proficiency with CRM software. This role offers opportunities for training and development within a dynamic environment.

Qualifications

• Minimum 1-4 years of experience in a hotel or resort setting.
• Proven leadership skills in managing sales teams.
• Experience with performance management and sales strategies.

Responsibilities

• Supervise and motivate sales representatives.
• Monitor sales metrics and provide feedback.
• Develop and implement sales strategies.

Skills

Sales experience

Leadership ability

Strong communication skills

Analytical skills

Proficiency with CRM software

Time management

Job description

Responsibilities

• Team Leadership: Supervise, motivate, and guide sales representatives, setting daily tasks and work schedules.
• Preferably with 1-4 years working experience under the same capacity in hotel or resort setting.
• Performance Management: Monitor sales metrics, analyze performance data, provide regular feedback, and conduct performance evaluations.
• Strategy & Goals: Develop and implement sales strategies, setting targets and ensuring the team meets or exceeds them.
• Training & Development: Recruit, train, and coach new and existing sales staff on products, techniques, and company policies.
• Customer Relations: Handle escalated customer complaints, maintain client relationships, and ensure satisfaction.
• Reporting: Provide regular reports to senior management on team performance, sales progress, and market trends.
• Collaboration: Work with other departments (like Marketing) to align sales efforts with overall business objectives.

Essential Skills & Qualifications

• Proven sales experience and leadership ability.
• Strong communication, interpersonal, and negotiation skills.
• Analytical skills for sales data and market trends.
• Proficiency with CRM software and sales tools.
• Ability to work under pressure and manage time effectively.
• Deep understanding of products/services and customer needs.
• Reports to GM